- Translate features into user stories within the team backlog while managing and prioritizingbacklog to reflect quarterly goals.- Capitalized on a business opportunity with a tight deadline by redefining the MVP and reorderingthe backlog that led to revenue increase - Drove the integration efforts and design for business compliance for APAC teams in coordinationwith multiple teams and vendors across the world with minimal customer impact on a very tightschedule.- Actively participate in quarterly roadmap prioritizations across multiple teams- Setup domain product instrumentation and analytics for the team; helped drive product innovationacross the platform.- Led and coordinated scrum and release activities for cross-product, multiple team product releases- Owned the product roadmap and led the entire lifecycle management of 3 productssimultaneously.- Acted as liaison between Product, Engineering, Marketing, Finance, Sales and Support teams tounderstand customer demand for features and prioritizing roadmap - Designed A/B test to identify efficacy of a new solution- Conducted user research and interviews to identify new markets for expansion.- Planned and estimated 2-week sprints with the engineering teams in a realistic manner and helpedimprove sprint planning.

- Providing technological solutions and assistance to premium clients - Prepare tenders, proposals and quotations - Liaising with existing clients - Project Management

- Providing technological solutions and assistance to clients- Assist and provide the Sales team with product guides - Project Management

- L2 Investigation and identifying solutions to various kinds of technical issues spanning DNS, business email, hosting, and associated products- Handling escalations of various complex system-wide issues or bugs and escalating to Software Engineering teams if required.- Product Testing and Documentation- Training and Quality Analysis- Handling projects on a Tech Level