Senior Help Desk Analyst
Current
Feb 2024 - Present
AeroLeads people directory · profile
Derrick Thomas Email & Phone Number
Information Technology Specialist
at
Western Health Advantage
1 work email found
@ca.gov
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Information Technology Specialist
Location
Antelope, California, United States
Who is Derrick Thomas? Overview
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Quick answer
Derrick Thomas is listed as Information Technology Specialist at Western Health Advantage, based in Antelope, California, United States. AeroLeads shows a work email signal at ca.gov and a matched LinkedIn profile for Derrick Thomas.
Derrick Thomas previously worked as Senior Help Desk Analyst at Western Health Advantage and Help Desk Analyst at Recology. Derrick Thomas holds In Progress, Computer Science from Sacramento City College.
Company email context
Email format at Western Health Advantage
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{first}.{last}@ca.gov
86% confidence
AeroLeads found 1 current-domain work email signal for Derrick Thomas. Compare company email patterns before reaching out.
Profile bio
About Derrick Thomas
I am an accomplished information technology professional with years of experience in help desk, production support, and batch processing. I have proven experience in application testing, troubleshooting, and system integration. I’m a self-starter who generates deliverables in a timely manner. My interests and hobbies are centered around computers, photography, videography, and community service.
Current workplace
Derrick Thomas's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Derrick Thomas work experience
A career timeline built from the work history available for this profile.
Help Desk Analyst
- Diagnose and resolve hardware and software issues in a timely manner.
- Address Windows 10 and Mac OS issues.
- Quickly identify and troubleshoot network matters.
- Provide technical support to end users via. phone and email.
- Accurately enter data into ticket tracking systems and asset management systems.
- Monitor status of tickets to ensure that requests are handled in a timely manner.
Aug 2023 - Oct 2023
Leave Of Absence
Leave Of Absence
- Taken time off for a personal family matter.
- Helped my mother sell her home in Los Angela’s and relocate to Sacramento, CA.
- Assistance with daily living and medication management.
- Started a personal venture providing photography and videography services.
- Install, configure and utilize Microsoft 365.
- Modify images in Adobe Creative Cloud
Jul 2022 - Jul 2023
Systems Administrator
- Build Managed File Transfer processes in BMC Control-M.
- Manage and construct jobs in CA Autosys
- Encrypt and decrypt data using Pretty Good Policy (PGP).
- Establish connections to external networks using SSH, Secure Shell.
- Interact with clients remotely using Microsoft Teams, Zoom, and Skype.
- Experience with Active Directory, GlobalScape and SCCM.
Feb 2021 - Jul 2022
Systems Administrator – It Enterprise Scheduling
Feb 2021 - Jul 2022
System Analyst
- Create and process tickets in Service Now.
- Interact with clients remotely using Microsoft Teams, Zoom, and Skype.
- Build Managed File Transfer processes in BMC Control-M.
- Migrate jobs from Diplomat to BMC Control-M.
- Configure user profiles and grant permissions in Access Directory.
- Create home directories and manage security levels in Global Scape.
Feb 2021 - Jul 2022
Help Desk Support \ Vdi Migration
- Create and process tickets in Service Desk Plus.
- Interact with clients remotely using Microsoft Teams, Skype and Zoho.
- Assist users with downloading, installing, and upgrading VMware Horizon Client software.
- Relocate data using Managed File Transfer and Secured File Transfer Protocols.
- Verify user permissions and security groups using Active Directory.
- Configure the Global Address Lists and user profiles in Microsoft Exchange and Outlook.
Aug 2020 - Feb 2021
Information Technology Specialist
- Perform asset management services.
- Update the database with relevant information and generate reports.
- Provide support of information technology systems within a networked environment.
- Install and configure personal computers, laptops, and peripheral equipment.
- Provide user support for the network and client-based software.
- Solve general technical problems and route to appropriate support staff.
Jun 2014 - Aug 2020
2 education records
Derrick Thomas education
In Progress, Computer Science
Sacramento City College
Education record
San José State University
FAQ
Frequently asked questions about Derrick Thomas
Quick answers generated from the profile data available on this page.
What company does Derrick Thomas work for?
Derrick Thomas works for Western Health Advantage.
What is Derrick Thomas's role at Western Health Advantage?
Derrick Thomas is listed as Information Technology Specialist at Western Health Advantage.
What is Derrick Thomas's email address?
AeroLeads has found 1 work email signal at @ca.gov for Derrick Thomas at Western Health Advantage.
Where is Derrick Thomas based?
Derrick Thomas is based in Antelope, California, United States while working with Western Health Advantage.
What companies has Derrick Thomas worked for?
Derrick Thomas has worked for Western Health Advantage, Recology, Leave Of Absence, Centene Corporation, and Cmg Financial.
How can I contact Derrick Thomas?
You can use AeroLeads to view verified contact signals for Derrick Thomas at Western Health Advantage, including work email, phone, and LinkedIn data when available.
What schools did Derrick Thomas attend?
Derrick Thomas holds In Progress, Computer Science from Sacramento City College.
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