Binta Ceesay Email & Phone Number

Professional Healthcare Office Manager with extensive experience in healthcare administration, complemented by a solid educational foundation in Business Administration and Digital Marketing. Demonstrated proficiency in optimizing office operations, enhancing efficiency, and ensuring compliance with industry standards. Skilled in staff leadership, client relationship management, and implementing quality improvement strategies to elevate organizational performance. Proficient in Microsoft Office and Google Suite, committed to maintaining high standards of data integrity and confidentiality. Passionate about contributing to organizational success through effective operational management and continuous improvement initiatives.

• Healthcare Office Manager

  Westfield Nursing Agency And Westfield Nursing Assistant Training Institute

  Jan 2021 - Jun 2024

  • Directed daily operations of a healthcare office, managing staff and client coordination to boost efficiency and satisfaction.• Established and improved record-keeping, billing, and payments systems, enhancing accuracy and streamlining processes.• Maintained HIPAA compliance by protecting the confidentiality of client, student, caregiver, and nurse information.• Developed procedures to enhance efficiency and reduce costs, creating a more streamlined office environment.• Utilised Microsoft Office and Google Suite to boost productivity and ensure smooth operations.• Enhanced communication and workflow between providers and admins, improving collaboration and service quality.• Managed office staff schedules and task priorities to efficiently meet deadlines and achieve operational objectives.• Conducted training for staff on healthcare regulations and office protocols to ensure compliance and updated knowledge.• Kept precise records in a fast-paced setting, using organizational and time management skills to maintain data integrity.• Conducted regular audits to ensure compliance with healthcare regulations and maintain high standards of care.• Implemented quality improvement initiatives to optimize operational processes and enhance patient care services.• Participated in strategic planning to support organizational growth and excellence in healthcare administration.