Binu Davis Email & Phone Number

Kochi, Kerala, India

• Establish and maintain strong relationships with two Samsung distributors, overseeing a monthly average business of 12.5Cr and managing key accounts such as Lulu International, Shopping Mall Tecq, Mobi King, MBM Smart Cafe.• Maximize revenue and profit by developing and executing a sales strategy aligned with regional business goals for the selected channel accounts.• Foster a foundation for sales success through trust and teamwork with channel accounts, ensuring a collaborative approach to drive business growth.• Set ambitious yet realistic sales targets to promote continuous business unit and channel account growth while boosting employee morale.• Strategically plan sales initiatives by analyzing assigned channel accounts, commercial districts, and products to achieve set targets.• Execute sales activities in collaboration with channel accounts, ensuring a focused approach that aligns with the established targets.• Monitor channels and manage risks, actively participating in building trust with channel accounts to establish a solid foundation for sustained revenue growth.• Demonstrate professional expertise by adhering to company policies and procedures, cultivating a culture of compliance within the team.• Exercise judgment in problem-solving, particularly in situations where analysis of various factors is required, and take appropriate actions within defined procedures and practices.• Receive general instructions on routine work while being provided detailed instructions on new projects or assignments, showcasing adaptability and a commitment to learning and growth.

Thrissur, Kerala, India

• Oversee channel partners to enhance service delivery to retailers, expand distribution networks, and fortify trade relationships, ensuring the achievement of revenue and sales targets.• Manage stock balance files for channel partners in accordance with company standards, appointing and overseeing partners within defined market geographies.• Implement a structured visitation schedule to distributors based on the pre-determined journey plan (PJP) to reinforce market execution and foster strong trade relationships.• Enhance site productivity by optimizing extraction rates and improving acquisition quality, while actively seeking customer feedback and implementing corrective actions for an enhanced customer experience.• Facilitate the appointment and management of sales executives to drive incremental business growth within the designated market.• Conduct competitive analysis and effectively communicate relevant trade strategies to partner channels, ensuring a proactive approach to market dynamics.

Thrissur

• Oversee the daily operations of the store and ensure efficient and smooth functioning.• Develop and implement store policies and procedures to maintain a high level of customer service and satisfaction.• Manage and lead a team of store staff, including hiring, training, and evaluating performance.• Coordinate with vendors and suppliers to ensure timely and adequate product availability.• Handle customer complaints and resolve issues promptly to ensure customer satisfaction.• Foster a positive and collaborative work environment to boost team morale and productivity.

Calicut

• Oversee and administer tests to ensure employees have a firm understanding of company policy.• Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly interact with customers.• Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company.• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior.• Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces.

Post Graduation Diploma

Bbm, Business Administration And Management, General