Binu Mathai Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

• Core Responsibilities• Providing Hardware and software support to end-users users, Administration, Court • Installing and configuring computers, peripherals, and software.• Diagnosing and solving hardware/Court Application Software, • Activate Directory User Permission and Setup, Reset password. • Scanning Unit Barcode system,• Providing first-level contact and problem resolution for all users with hardware, software, and application problems.• Resolving as many user-reported problems as expertise permits using available tools/resources and following procedures and policies• Resolving mobile device problems on iOS platforms.• Relocating user PCs, phones, monitors, peripherals, and other technology.• Troubleshooting Printer and scanner Issues and Install the Printer and Scanner • Trouble Shooting Court microphones, Projector, screen TVs, Audio System, Video Conference call Polycom system. • Installing and Trouble Shooting Court Audio Recoding DRT Software • Adding Users and Password Reset on Active Directory• Instating Software and Troubleshooting Remote Desktop • Trouble Shooting Network Related Issue • Creating File sharing, Network Drive Sharing Printer Sharing Install Network Printer, and scanner Assisting with related IT issues.

• Install HP, Dell, and IBM Server into a rack, Replacing Server Hardware, Install the server into a Rack with slide real, disassemble side rails, Install the cable management, remove components from the system chase, Cable the server, and set up a console, Completing the server setup, troubleshooting service and support, Install server Operating system! • Laptop, and desktop PCs, replace damaged hardware or upgrade your hard drive, motherboards, modems, routers, graphics, sound cards, and all other components on most makes of PC and laptops Hardware and Software Installations• Replace Hardware and software MacBook Pro, MacBook Air, and iMac.• Hard drive Maintenance and Cleanup• Set up and install the WIFI router. • Installing, Configuring and Managing Windows 8/7/Vista/XP /Mac OS• Installation, Configuration, and Troubleshooting of Hard Drives, SSDs, IDE, SATA, Optical Media, Motherboards, Memory, Firmware, Sound Cards, Cables, Connectors, Display Adapters• Installation, configuration, and use of Windows applications, including Microsoft Office and all kinds of software. • PC Upgrades and Maintenance⮚ Security, including Anti-virus, Anti-spyware, and Firewall.

● Doing Email Backup and Configuring and Troubleshooting Outlook. Past and. Ost File Exchange server 2007 Create New users, email, user rights, and security with network technical support.● Install HP, Dell, and IBM Server into a rack, Replacing Server Hardware,● ERP Administration of Microsoft Dynamics AX 2009● Experience in installation of ERP Microsoft Dynamics AX 2009, Create User doing user security. ● Setup Remote user and setup remote ERP user printer setup ● SQL Server 2005 Express ● Maintain logs for all computer activities.● Doing ERP Data Backup ● Checking daily backups, all system interfaces, Server hardware, and logs. ● Trained end-users● Administration of 500+ users, Windows Server2008,2003,2000, XP Pro, Exchange Server 2007, Vista, and Windows 7 and windows8 VPN and Terminal Server connectivity ● Supported and configured Handheld Devices Such as Blackberries, iPhone/iPad Android, and PDA Devices● Administration of IBM, HP Server, Wan Links, Switches, Sonic Wall NSA 240 SERIES Network Securities System, Global Network System● Monitoring CCTV System and Managing 35 Cameras● Creating users, Administering Fingerprint Machines, Hand punch, and Software.● Monitoring Biometric System.● Installation Configuration of Active Directory 2008 Operating System Microsoft Windows Server 2000,2003&2008, windows XP Pro, Vista, Windows7● Creating Testing CAT5@CAT6 Network Cable, Wireless WAN, Wireless Access Point, and other software, knowledge of point point-to-point wireless communications● Designed the core network of the company.● Doing Backup Services● Checking the Telephone system● Installing Configuring and Administering the D-Link Routers, Manageable Switches Hubs, Print Servers, Etc.● Software’s Software, Knowledge of point point-to-point wireless communications

● Administration of Wan Links, Routers, and Switches.● Doing Backup Services.● Install HP, Dell, and IBM Server into a rack, Replacing Server Hardware,● Network Designing and Installations.● Installation Configuration of Operating System Microsoft Windows Server 2003, Windows XP Pro, Vista● Active Directory, Domain Management, Routing Remote Access Service, Windows Server Update Service, Dell Power Edge Servers, Dell Power Edge Blade Servers,● Dell Not Book, Dell Desktop, Creating Testing CAT5@CAT6 Network Cable, Wireless based WAN, Wireless Access Point, and other Software.● Configuring and Troubleshooting Internet and Internet-based applications.● Installing Configuring and Administering the D-Link Routers, Manageable Switches /Hubs, Internet Servers, Print Servers, Etc.● Installing antivirus, virus scanning, and virus removal● Active participation in the company’s Networking Projects● Computer Assembling, Configuring, troubleshooting, and Repairing of Desktop, and Laptop.

 Installation, configuration of Operating Systems and other Software’s Computer Assembling Trouble Shooting Hardware , Operating Systems and Software’s Maintenance of Computer Systems

Bachelor Of Science (Bsc), Diploma In Computer Hardware& Networking, Office Automation

Bsc Compuert Science, Computer