Contact us on sales@itsae.net or book a visit for the best deals on Foxit.https://lnkd.in/dsnRkeiW-- Results-driven, customer centric and PMP certified Project Manager with 25 years' progressively responsible experience in IT Infrastructure operations and project management.-- Proven track record of managing and directing high performing, customer-centric teams providing monitoring and support of enterprise-wide infrastructure and business applications across Healthcare, FMCG, Retail and Hospitality industries.-- Extensive knowledge and technically sound in IT service delivery and 24 x7 End-user support.-- Able to facilitate alignment across C-suite executives and other internal & external stakeholders with strong communications, reporting and documentation skills.-- Proficient at translating organizational objectives into SMART goals at individual and team level as well as creating processes and procedures to achieve defined targets.-- Follows Servant Leadership principles of coaching, mentoring and helping diverse individuals and teams maximize their potential and consistently exceed expectations.-- Practices and promotes continuous learning, enabling teams to stay up-to-date with the latest tools & techniques as well as professional skills required to achieve service excellence and delight customers.-- Adept at addressing, formulating and implementing action plans for Risk, Compliance and Audit issues.-- Technically proficient and experienced in Managing Data centres, Servers and Business Continuity programs.-- Experienced in Managing Audio Visual infrastructure.-- Managed Windows Upgrade projects across 68 countries.-- Experienced in leading IT infrastructure shifting projects.-- Experienced in managing IT Assets (ITAM) across more than 25 in healthcare, administration retail and warehousing locations.-- Skilled in leading edge technologies like Azure, AWS, DevOps, LoRaWan and IoT Sensors.