Business Development Manager
CurrentDistributor for:1. Foxit Software2. Kandao
Oct 2023 - Present
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Binu Zachariah Email & Phone Number
Business Development Manager
at
ITS SYSTEMS AND SOFTWARE
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Business Development Manager
Location
Dubai, United Arab Emirates, United Arab Emirates
Who is Binu Zachariah? Overview
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Quick answer
Binu Zachariah is listed as Business Development Manager at ITS SYSTEMS AND SOFTWARE, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Binu Zachariah.
Binu Zachariah previously worked as Project Manager at Integrated Solutions Ajman Fzco and IT Project Manager at Raqmiyat.
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ITS SYSTEMS AND SOFTWARE
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Profile bio
About Binu Zachariah
Contact us on sales@itsae.net or book a visit for the best deals on Foxit.https://lnkd.in/dsnRkeiW-- Results-driven, customer centric and PMP certified Project Manager with 25 years' progressively responsible experience in IT Infrastructure operations and project management.-- Proven track record of managing and directing high performing, customer-centric teams providing monitoring and support of enterprise-wide infrastructure and business applications across Healthcare, FMCG, Retail and Hospitality industries.-- Extensive knowledge and technically sound in IT service delivery and 24 x7 End-user support.-- Able to facilitate alignment across C-suite executives and other internal & external stakeholders with strong communications, reporting and documentation skills.-- Proficient at translating organizational objectives into SMART goals at individual and team level as well as creating processes and procedures to achieve defined targets.-- Follows Servant Leadership principles of coaching, mentoring and helping diverse individuals and teams maximize their potential and consistently exceed expectations.-- Practices and promotes continuous learning, enabling teams to stay up-to-date with the latest tools & techniques as well as professional skills required to achieve service excellence and delight customers.-- Adept at addressing, formulating and implementing action plans for Risk, Compliance and Audit issues.-- Technically proficient and experienced in Managing Data centres, Servers and Business Continuity programs.-- Experienced in Managing Audio Visual infrastructure.-- Managed Windows Upgrade projects across 68 countries.-- Experienced in leading IT infrastructure shifting projects.-- Experienced in managing IT Assets (ITAM) across more than 25 in healthcare, administration retail and warehousing locations.-- Skilled in leading edge technologies like Azure, AWS, DevOps, LoRaWan and IoT Sensors.
Current workplace
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10 roles
Binu Zachariah work experience
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Project Manager
Integrated Solutions Ajman Fzco
Project manager focussed on Sustainability Solutions.
Jan 2022 - Sep 2023
It Project Manager
Contractor on deputation to McDonalds Global office overseeing Restaurant Technology Programs, Windows 10, Server 2016, systems deployments. Project - Timely and quality execution of the above-mentioned projects within selected 68 countries in Europe, Middle East, Africa and Latin America.The challenge was to complete all Windows 10 upgrades before.
May 2021 - Dec 2021
It Customer Relation Manager
Conduct monthly assessment meetings with Department heads. Assess service quality and identify opportunities for service improvement. Participate in CAB meetings ensuring adherence to ITIL/ISO 20000 Coordinate the release management with proper UAT and Backout processes. Ensure best practices are followed in as per IT security principles. Identify.
Sep 2015 - Dec 2020
Senior Analyst
Xerox Business Services
Consistently Exceeded MS Desktop support SLA of 95% tickets closure within stipulated time limits and maintained highest customer satisfaction levels. Responsible for "feet on the street" datacenter tasks on behalf of global support vendors. Award – 2014 - Encore Platinum office move project. Ensured that the XBS team achieved or exceeded SLA targets.
Oct 2013 - May 2015
Senior Analyst
Consistently Exceeded MS Desktop support SLA of 95% tickets closure within stipulated time limits and maintained highest customer satisfaction levels. Award - 2013 - Encore Platinum - Design and supervision of two stage show IT systems. Award - 2012 - Encore Gold - Analysing and implementing a 40% reduction in landline calls expenditure through a complex.
Apr 2005 - Sep 2013
Resident Engineer
Managed the service desk for all Middle East offices. Managed Data centre with Wintel, SCO Unix and Novell Netware servers.Project: Upgrade 100 computers to Windows 2000 as Team leaderProject: DOS based authentication system to satisfy ERP system audit requirement.Project: DRP system for the ERP server in Zug and DAFZA offices with annual tests.Project.
Jan 2000 - Mar 2005
Preferred Engineer
Preferred engineer for various multinationals in Dubai like Nestle, Xerox, PwC, Pepsi, Murray Roberts, Siderca etc. to name a few. Resolving Antivirus and server support issues, exchange servers, cluster servers, and desktops roll out across multiple sites.Project: Resident engineer in DUBAL upgrading Windows 95 to Windows 2000.Project: Collaborated in.
Apr 1998 - Dec 1999
Sales And Support Engineer
- Sales support engineer in biomedical Engineering division of Al Ittihad pharmacy co. I evaluated biomedical equipment enquiries and tenders. Prepared bids and quotes.
Jan 1997 - Dec 1997
Programmer
Programming in FoxPro 2.6 for Ministry of Water and Electricity - Qatar.Project: Upgrade from FoxBASE based system to FoxPro 2.6. Support and Maintenance of Foxbase and Foxpro DBMS systems of other clients in Doha.
Jun 1996 - Nov 1996
FAQ
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What company does Binu Zachariah work for?
Binu Zachariah works for ITS SYSTEMS AND SOFTWARE.
What is Binu Zachariah's role at ITS SYSTEMS AND SOFTWARE?
Binu Zachariah is listed as Business Development Manager at ITS SYSTEMS AND SOFTWARE.
Where is Binu Zachariah based?
Binu Zachariah is based in Dubai, United Arab Emirates, United Arab Emirates while working with ITS SYSTEMS AND SOFTWARE.
What companies has Binu Zachariah worked for?
Binu Zachariah has worked for Its Systems And Software, Integrated Solutions Ajman Fzco, Raqmiyat, Nmc Healthcare, and Xerox Business Services.
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