Hari Pappanayil Surendran Email & Phone Number

Kochi, Kerala, India

• Lead clients through their cloud journey, assisting in the creation of robust, scalable platforms for critical services, primarily using AWS and other cloud services.• Design and implement agile cloud environments, encompassing architecture, operations, prototyping, and testing.• Play a key role in infrastructure-as-code, DevOps, containers, platform-as-a-service (PaaS), CI/CD, and microservices.• Improve and maintain the company’s cloud-based system, with a focus on optimizing processes and integrating it with other production systems.• Provide DevOps engineering and consulting services to external clients, aiding in cloud migration through technical suitability and automation for continuous monitoring and reliability.• Design and implement cloud infrastructure and security using native tools.

Pune, Maharashtra, India

Clients: - FWD Insurance Singapore & ERGO Insurance Pte. Ltd Singapore.FWD is a multinational pan-Asian insurance company and I have handle FWD Singapore region AWS cloud infrastructure. Working as a Solution Architect for FWD end to end support of cloud Infra, Security, DevOps related works. • Designed and implemented secure and good scalable AWS infrastructure for FWD insurance and ERGO insurance, adhering to Well-Architected Organizations principles and Landing Zone concept using control tower, reducing security incidents and time by 80%.• Managed EC2 instances Linux and windows, ECS, VPCs, RDS, S3 buckets, IAM roles with SSO and AD, and other AWS services for application deployments and operations, ensuring 99.9% uptime.• Implemented Palo Alto cloud firewalls, and Transit Gateway for robust network security, prevention for like DDOS attack and traffic management through the internet, direct connect and prisma vpn is achieved 65%.• Implemented centralized DNS resolution in Route 53 for resources across multiple AWS accounts and hybrid cloud environments, using a single Active Directory• Troubleshooting of network level(Telnet, Test-NetConnection, Tracert ,dig and VPC flow logs) and OS level (VM access and no response issue)• Automated infrastructure provisioning and configuration tasks using cloudformation tool Terraform, improving efficiency by 40%.• Successfully migrated virtual servers and applications from VMware and Azure to AWS, achieving 45% cost savings and increased scalability with help of good plan and activity playbook. • Provided on-call and 24/7 Customer support, ensuring service availability and resolving technical issues within defined ITIL-based ticket system with concepts for SLA using Jira with New Relic applications.• Security and compliance worked on Macfee, Tenable, Splunk, CrowdStrike, Gurd duty, SSM with OS patching and enhancing security posture and compliance (CSPM) tools like cloud conformity (trend Micro).

Bengaluru Area, India

Clients: - Metal Supermarkets Canada & United Kingdom, and BAPS (Shri Swaminarayan Mandir) USA and United Kingdom,Promantia Business Solutions is an ERP solution company with products such as Openbravo and ErpNext.• Design and implementation of a hybrid cloud infrastructure using AWS, VMware, Citrix XenServer,and UTM firewall Fortinet (60E & 60D )supporting Linux/Windows servers for Metal Supermarkets (Canada & UK) and BAPS Shri Swaminarayan Mandir (USA), resulting in improved resource utilization ,cost savings 35%, scalability, elasticity and reliability.• Spearheaded DevOps initiatives by deploying CI/CD pipelines with code pipeline for automated deployment of applications, reducing deployment time by 35% and eliminating manual errors.• Collaborating with cross-functional, developing, and other teams for new developing, code review and migration requirements and plans.• Led and Plan the project architecture for successful migration of ERP applications (OpenBravo and ERPNext) to a hybrid cloud environment using Terraform and Ansible, achieving 40% performance improvement and increased scalability to handle peak loads.• Managed and maintained various applications, including iTOP, Moodle, OTRS, Redis clusters, Postfix mail server, 0365, G-suite, and squid proxy server, ensuring 99.5% uptime and user satisfaction.

Chennai Area, India

UDS is one of the largest facility management companies, and nearly 50,000 employees work for this company. • Taken Ownership migrated Dev, Staging, and Production environments to AWS cloud native services (EC2, VPC, S3, RDS, etc.), enabling scalability and flexibility for e-commerce and payroll applications.• Established CI/CD pipelines with Jenkins to automate deployments and debugging reducing development-to-deployment time by 30%.• Designed and implemented a secure, cost-effective AWS infrastructure using security best practices (IAM, VPCs, Network access, etc.• Build Centralized Active Directory control for enhanced access management like a distributed system, and integrated with office-365 for streamlined user management and administration.• Managed MPLS network connectivity for multiple offices across 5 cities, ensuring reliable and secure internet access by fortinet 200D firewall• Orchestrated the seamless migration of SAP application servers to an new AWS cloud infrastructure, upgraded VMware environment without down time , achieved a 40% improvement in system performance and a 99.9% uptime.• Documentation of new implementations and migration for future reference and post activity achievements.

Cochin Area, India

• Managed hybrid cloud infrastructure on AWS, Digital Ocean, Single Hop and on-prem (Vmware) for development, staging, UAT, and production environments, ensuring high availability and data integrity.• Implemented and optimized robust security measures including firewalls ( Fortinet 100D), tuning ,access controls, and encryption protocols, ensuring compliance with industry regulations and safeguarding client applications against cyber threats; reduced security incidents by 40% and achieved 100% compliance with data protection standards.• Managed network devices, CCTV surveillance systems, IT assets, and web applications, providing comprehensive IT support for the company.

Cochin Area, India

• Administered Windows and Ubuntu servers, ensuring system uptime and data security for government operations.• Managed IT assets, data, infrastructure, and backups, following best practices for data protection and disaster recovery.• Technical support and mentored staff on computer literacy, increasing their technical skills and productivity.

Cochin Area, India

• Worked in Hardware troubleshooting, OS installation and maintenance.• Supported IT product sales and giving support for AMC customers.• Worked in IT infrastructure designing and implementing

Master’S Degree, 3 Year Diploma In Computer Hardware And Maintenance, 61%

Activities and Societies: N.S.S

Plus .Two, Biology/Biological Sciences, General, 53%

High School, S.S.L.C, 56%

Activities and Societies: N.S.SConducting physics exhibitions