Bipin Patel is a Branch Manager at NAB.
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Branch ManagerNabSydney, Nsw, Au -
Banking Advisor 2Nab Jan 2021 - PresentGreater Sydney Area -
Store ManagerTelstra Jan 2019 - Sep 2020Penrith, New South Wales, Australia• Develop innovative, creative sales strategies and techniques to achieve monthly KPIs and key sales metric• Coach new staff on Telstra products, brand experience and business strategies• Regularly train staff members on customer service and sales techniques to help them achieve monthly targets and create positive advocacy for Telstra • Facilitate day starts and monthly performance reviews to communicate clear goals, sales targets and expectations from individual team members• Can effectively manage the floor during busy periods to maximise on sales opportunities and reduce bad customer service experience -
Store ManagerTelstra Mar 2017 - Jan 2019Blacktown, New South Wales, Australia• Successfully managed a team of 12 staff members and coached them on in effective sales and customer service techniques to increase store ranking to no.3 in South West Sydney• Facilitating staff meetings at the start, middle and end of day to promote team culture and effective communication • Provided excellent customer service experience to all customers by strategically managing the customer flow on the floor • Worked collaboratively with the team to identify the customer base and needs in Blacktown to develop new ways of up selling and cross selling Telstra services to best suit their needs -
Assistant Store ManagerTelstra Feb 2016 - Mar 2017Liverpool, New South Wales, Australia• Manage customer flow on the store floor to ensure smooth running of the store• Provide excellent customer service experience to all Telstra customers • Assist the store leader to carry out day to day tasks and in communicating information to team members. • Assist the Store Manager with monthly staff performance reviews and achieve sales target -
Operations ManagerTelstra Apr 2015 - Feb 2016Sydney, New South Wales, Australia• Responsible for stocktaking and maintaining inventory records, on weekly and monthly basis • Maintaining excellent customer service, consistently retain customer base and expand the customer base via proactive sales development activities • Participate and contribute in weekly Operations teleconference • Maintaining full knowledge of all integrated Telstra systems, front and back of house• Organising visual merchandising and store set up on a daily basis• Creating and maintaining internal sales and HR compliance processes for team members • Developing and implementing ongoing business and sales plan for product launches and to achieve daily sales targets. -
Customer Service AdvisorTelstra Oct 2009 - Apr 2015Sydney, New South Wales, Australia• Responsible or understanding customer requirements in order to provide them with the best Telstra service to suit their needs • Mentor team member to meet all sales and advocacy targets -
Territory ManagerTidal Pharmaceutical Feb 2001 - Sep 2003India
Frequently Asked Questions about Bipin Patel
What company does Bipin Patel work for?
Bipin Patel works for Nab
What is Bipin Patel's role at the current company?
Bipin Patel's current role is Branch Manager.
Who are Bipin Patel's colleagues?
Bipin Patel's colleagues are Srinivas Potay, Lily Tanna, Xiang Zhu, Tracey Walsh-Fry, Ally Bridge, Michelle Kin, Sarah Stokie.
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Bipin Patel
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3gmail.com, gmail.com, apa.com.au
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