Bipul Jadav Email and Phone Number

In my role as a Collection Manager at IIFL Home Loans, I am entrusted with overseeing the management of hard bucket cases extending beyond 210 days past due. As an authorized officer, I ensure adherence to company policies and legal requirements while handling court hearings and overseeing property possessions. My responsibilities encompass not only these legal and procedural aspects but also involve strategizing and executing effective collection efforts. I am dedicated to achieving optimal debt recovery outcomes while maintaining a high standard of compliance and customer service throughout the process.

As a Collection Officer at SMFG India, my role revolves around managing Bkt-x to Recovery cases with a focus on ensuring efficient collection processes. I handle multiple Repo agencies, overseeing vehicle repossession operations and ensuring compliance with procedures. My responsibilities span from frontline collections to providing crucial support to the entire team, ensuring smooth operations and timely recovery of outstanding debts.

In my role as a Field Supervisor, I bring extensive experience managing diverse portfolios across banks and NBFCs, specializing in Bkt and Recovery cases. I am responsible for overseeing field operations and leading a team focused on frontline collections. My role involves coordinating with multiple stakeholders, ensuring efficient debt recovery strategies, and maintaining high standards of customer service. I am dedicated to optimizing team performance, fostering collaboration, and achieving successful outcomes in challenging collection environments.

At Jio, my role spans across various teams as an executive, including the retention team, Jio Fiber team, and providing engineer support. A key focus of my responsibilities lies within the retention team, where I am dedicated to ensuring customer satisfaction and loyalty. I specialize in addressing customer concerns and proactively engaging with them to prevent churn and encourage continued use of our services. My goal is to effectively communicate the value propositions of Jio, resolve issues promptly, and build strong relationships with customers to foster long-term retention and satisfaction.

I have already worked in an agency, and we tackle Vodafone postpaid bkt cases and collect the due amount