-Provided excellent client service and maintained strong client relationship using CRM and Outlook, through different channels such as monthly follow-up emails and periodic phone calls-Miscellaneous scanning, filing, data entry, and project work as assigned-Coordinated approvals of confidential agreements and disclosures, ensured all the required signatures are obtained within the deadline-Managed client correspondence regarding information change, mail, reports, and proposals

-Provide excellent customer service, keep records on clients' order history and preference, inform them about promotions, sales, or newly released products.-Managed hardcopy filing systems, generating work orders, reports, tender summaries, contracts, payment certificates, change orders, and other pertinent documents-Set up and administer manual/electronic filing and bring forward systems to track and ensure timely preparation of responses by phone or in writing