• Strategically position profitable solutions with new customers with a focus on domestic and international freight products and services.• Build density as the Company expands offerings in foreign markets such as Asia, Europe, Latin America and the Middle East.• Hold specific knowledge regarding international and domestic freight forwarding, gateway operations, as well as, staying current on market trends.• The ability to generate new sales revenue independently and for a designated geographic region.• Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partners.• Create and drive a sales plan strategy that successfully meets monthly sales goals and initiatives.• Utilize internal tools to negotiate market freight rates for customers.• Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction.• Account Management to retain and grow current client base.• Maintain a working knowledge of the Company's specialty services, internal resources, competitive strategies and customer requirements.• Expand and cultivate the Company’s carrier and agent network while developing new partner relationships.• Promote, monitor, and engage employees to exceed metrics and organizational goals

• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global.• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.• Take an active role in the transition of new business/ updates to existing business.• Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)• Working to be our vendors lowest cost customer promoting market solutions.• Evaluating vendors at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed.• Allocate workloads within team to ensure smooth operations during peak activity or staff absence.• Ensure that the new hires complete company’s mandatory training within the first 6 months.• Participate to staff appraisals, and at a minimum once per year per employee.• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans.• Contribute to the effective weekly department meetings with team.• Review department goals and business plan periodically with team to ensure buy-in and accountability.• Meet weekly or more if required with the department manager.• Proactively work to maintain accounts payment within 30 days.• Ensure company credit procedures are followed and utilized effectively.• Manage accounts payable to vendors (shipping lines, truckers etc.).• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.• Understand department process flow, constantly looking for areas of improved efficiency.• Ensure all customers standard operating procedures are followed as per the DLSOP.

* Providing advice and guidance to students regarding their options within the company* Providing information, advice and guidance to Erasmus participants (students and staff)* Preparing Learning Agreement with interns* Preparing documents like Letter of Acceptence, Certificate of Accommodation for interns * Signing documents on behalf of the company