Mark Birch
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Mark Birch Email & Phone Number

Chief Technology Officer at Broadacres Housing Association at Broadacres Housing Association
Location: England, United Kingdom, United Kingdom 9 work roles 2 schools
1 work email found @broadacres.org.uk 3 phones found area 191 and 160 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email m****@broadacres.org.uk
Direct phone (191) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Chief Technology Officer at Broadacres Housing Association
Location
England, United Kingdom, United Kingdom

Who is Mark Birch? Overview

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Quick answer

Mark Birch is listed as Chief Technology Officer at Broadacres Housing Association at Broadacres Housing Association, based in England, United Kingdom, United Kingdom. AeroLeads shows a work email signal at broadacres.org.uk, phone signal with area code 191, 160, and a matched LinkedIn profile for Mark Birch.

Mark Birch previously worked as Chief Technology Officer at Broadacres Housing Association and Head of ICT at Broadacres Housing Association. Mark Birch holds Bsc Hons, Psychology And Philosophy from The University Of Bolton.

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Email format at Broadacres Housing Association

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{first}.{last}@broadacres.org.uk
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AeroLeads found 1 current-domain work email signal for Mark Birch. Compare company email patterns before reaching out.

Profile bio

About Mark Birch

A highly dedicated professional with over 20 years’ experience across several industries and sectors. Operating as a business and customer orientated ICT leader, with extensive experience of transformation, change management, service management and programme management. This experience ranges from roles in training and support right up to strategic leadership, project management, business continuity and business transformation.Demonstrated proven ability for leadership, persuasion, project/programme management, and business development at all organisational levels. Successful in using technology to transform customer outcomes and supporting culture. Customer experience focused, self-motivated, with a meticulous attention to detail and able to adapt well to change in a demanding environment. I have managed budgets up to £4 million, delivered procurement projects up to £2.5 million and led a range of services including ICT Support, Cyber Security, Infrastructure, Software Development, Communications and Facilities management. I am a strong believer in focused project & programme management to ensure successful delivery and practise multiple methodologies including Agile and Prince2 / MSP.Created multiple strategies in a range of companies, aligned to key business drivers, customer requirements (internal & external) and resources. Successfully transformed services with a range of system implementations including CRM, cloud services, HR, finance, telephony, document management, etc. All based on sound business cases with a focus on proven return on investment and customer agreed specification derived from detailed business analysis. An excellent communicator and public speaker, communicating with a positive empathetic approach to a wide range of audiences with the ability to tailor communication style to the situation. Experienced in leadership with Exec and Board member colleagues to make the complex understandable through stakeholder empathy. This includes both within the organisation and as a speaker/ contributor at peer networking or industry events. Specialties: Technology and Culture Leadership Stakeholder influence (Customers, Colleagues, Exec, Board)Leadership of cross functional teamsBusiness Transformation and Process ImprovementVendor managementCRM Implementation with LEAN method ROI calculationStrategy and Service ManagementOrganisational Review and Skills DevelopmentPrince2/Agile/ MSP project/Programme ManagementTraining, Mentoring and Peer networkingBusiness Continuity Management

Listed skills include Business Transformation, Project Management, Change Management, Prince2, and 37 others.

Current workplace

Mark Birch's current company

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Broadacres Housing Association
Broadacres Housing Association
Chief Technology Officer at Broadacres Housing Association
AeroLeads page
9 roles · 20 years

Mark Birch work experience

A career timeline built from the work history available for this profile.

Chief Technology Officer

Current

Northallerton, North Yorkshire, GB

Continuing the digital transformation journey for Broadacres with a collaborative clear vision and strategic approach. Focusing on the company wide transformation based on leading edge platforms including Salesforce, Mulesoft, Vonage and Microsoft. Delivering innovation focused through a customer-centric and data-driven agile approach, mindful of the.

Sep 2023 - Present

Head Of Ict

Northallerton, North Yorkshire, GB

  • Proud to lead dynamic and innovative services, working as part of the Leadership team and the Board to transform the organisation to become the best rural housing association, delivering great customer experiences to.
  • Salesforce Experience Cloud & Omnichannel implementation and adoption
  • Omnichannel Contact Centre system implementation and adoption
  • Customer App and web portal
  • iTrent Cloud HR system implementation and adoption
  • Office 365 migration, implementation and adoption
Feb 2015 - Sep 2023

Strategic Ict Manager

Gateshead, Tyne And Wear, GB

  • The Gateshead Housing Company is the ALMO managing social housing for Gateshead Council. ICT services are provided through a comprehensive SLA with the local council and a skilled in house development and support.
  • ICT Strategy and creation and implementation
  • ICT SLA creation and management
  • ICT Department restructure
  • Supplier Relationship Management
  • Business Analysis
Mar 2007 - Feb 2015

Ict Manager

Tristar Homes
  • OJEU tender of all ICT services
  • ICT Department creation
  • ICT Strategy creation and implementation
  • ICT SLA creation and management
  • CRM scoping and tendering
  • Business Continuity Plan development
2006 - 2007 ~1 yr

Ict Manager

Sankt Johann In Tirol, Tirol, AT

Egger is a multi national wood based manufacturing private company. I managed and maintained a 24/7 operation covering all UK ICT operations. My main goal was to maintain all systems to the highest quality and availability levels while keeping costs as low as possible. I achieved this through a close working relationship with my staff and ensured that I.

Oct 2000 - Jul 2006

Senior Support Analyst

US

My role for this CRM company involved full hardware and software support for the companies internally, including telecoms. I also handled build, administration and support of hosted client environments

Apr 1999 - Oct 2000

Ict Trainer/Support

Buckinghamshire County Council

The position was split into Training and Hardware/Software support, dealing with both legacy technologies and a county wide NT rollout. The support role included hardware and software support for over 2000 users. I supported the following software - Windows 3.11, Windows NT 4.0 Workstation and Server, Microsoft Office 4.3/95/97. Customer Liaison was also a.

Sep 1998 - Apr 1999

Senior It Trainer

Business Systems Group

A varied role including training, client consultancy, training needs analysis, software and hardware support, client liaison, database development.

Nov 1997 - Sep 1998

Senior It Trainer

Ctec

My first position it IT consisted of professional training of popular Microsoft Applications. Carried out on customer site and client premises. I specialised in advanced application implementation of Microsoft Access and Microsoft Excel. I also managed training teams and mentored new starters.

Dec 1993 - Oct 1997
2 education records

Mark Birch education

Bsc Hons, Psychology And Philosophy

The University Of Bolton

Education record

South East Essex Sixth Form College
FAQ

Frequently asked questions about Mark Birch

Quick answers generated from the profile data available on this page.

What company does Mark Birch work for?

Mark Birch works for Broadacres Housing Association.

What is Mark Birch's role at Broadacres Housing Association?

Mark Birch is listed as Chief Technology Officer at Broadacres Housing Association at Broadacres Housing Association.

What is Mark Birch's email address?

AeroLeads has found 1 work email signal at @broadacres.org.uk for Mark Birch at Broadacres Housing Association.

What is Mark Birch's phone number?

AeroLeads has found 3 phone signal(s) with area code 191, 160 for Mark Birch at Broadacres Housing Association.

Where is Mark Birch based?

Mark Birch is based in England, United Kingdom, United Kingdom while working with Broadacres Housing Association.

What companies has Mark Birch worked for?

Mark Birch has worked for Broadacres Housing Association, The Gateshead Housing Company, Tristar Homes, Egger, and Lason.

How can I contact Mark Birch?

You can use AeroLeads to view verified contact signals for Mark Birch at Broadacres Housing Association, including work email, phone, and LinkedIn data when available.

What schools did Mark Birch attend?

Mark Birch holds Bsc Hons, Psychology And Philosophy from The University Of Bolton.

What skills is Mark Birch known for?

Mark Birch is listed with skills including Business Transformation, Project Management, Change Management, Prince2, Crm, Itil, Business Analysis, and It Service Management.

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