Result-driven Technical Delivery Manager with 18+ years of experience in People, Process & Technology Management. Proven Expertise in MS.NET, MS SQL, ORACLE PL/SQL, Application Development, Application Integration, Windows Service, WCF Service, WEB Service, REST API, SOAP, XML, Contact Center Technologies, IVRS, Cisco UCCE, Network Monitoring (SolarWinds/ScienceLogic/Logic Monitor), AWS Cloud, DevOps, AZURE. Strong Expertise in Data Analysis, Data Reporting, Documentation & Design and Presentation. Skilled in leading cross-functional teams, people management, managing project life-cycle and ensuring successful delivery of complex solutions. Proven track record of fostering a positive work culture, developing talent, and achieving strategic objectives. Adept at building strong relationships, resolving conflicts, and inspiring teams to exceed expectations. Possess strong communication, coaching, and interpersonal skills.