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Biren Patel Email & Phone Number
Help Desk Technician
at
Electric Power Engineers
1 work email found
@homehardware.ca
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Help Desk Technician
Location
Kitchener, Ontario, Canada
Company size
Who is Biren Patel? Overview
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Quick answer
Biren Patel is listed as Help Desk Technician at Electric Power Engineers, a with 654 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a work email signal at homehardware.ca and a matched LinkedIn profile for Biren Patel.
Biren Patel previously worked as System Analyst (IT eCommerce) at Home Hardware Stores Limited and Information Technology Operations Analyst at Home Hardware Stores Limited. Biren Patel holds Web Design And Development, Information Technology, A from Conestoga College.
Company email context
Email format at Electric Power Engineers
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{first}.{last}@homehardware.ca
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AeroLeads found 1 current-domain work email signal for Biren Patel. Compare company email patterns before reaching out.
Profile bio
About Biren Patel
With a solid foundation in Information Technology from Conestoga College and a Bachelor's in Computer Science from Ganpat University, I have built a strong technical skill set that spans system analysis, IT operations, and customer support. My academic journey was marked by high performance, earning a spot on the Dean's Honors List, and developing a deep interest in IT infrastructure, security, and process optimization. I am passionate about leveraging technology to solve complex challenges and improve business operations.In my professional career at Home Hardware Stores Ltd., I have contributed to a variety of projects, including optimizing technical support processes, managing IT operations, and improving incident management workflows. As a System Analyst, I led initiatives that increased team efficiency, enhanced security protocols, and reduced incident resolution times by 15%. I also played a key role in streamlining the integration of ServiceNow and JIRA, achieving a 30% decrease in resolution times and a 20% improvement in customer satisfaction. These experiences have helped me refine my problem-solving, collaboration, and leadership skills.Looking ahead, I am eager to continue advancing my career in IT, focusing on roles that involve system optimization, security management, and cross-functional team collaboration. My goal is to contribute to innovative projects that drive operational efficiency and enhance user experiences, while continuously expanding my expertise in emerging technologies. I am particularly excited about the future of cloud computing and cybersecurity, and I’m keen to develop my skills in these areas to deliver cutting-edge solutions.
Listed skills include Javascript, Asp.Net Mvc, Mysql, Project Management, and 27 others.
Current workplace
Biren Patel's current company
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Electric Power Engineers
3 roles
Biren Patel work experience
A career timeline built from the work history available for this profile.
System Analyst (It Ecommerce)
- Managed customer service inquiries related to e-commerce platforms, achieving timely resolutions and maintaining a high level of customer satisfaction.- Provided comprehensive technical support for hardware, software, and network issues, resolving complex inquiries through phone, email, and chat, with a focus on efficiency and accuracy.- Delivered technical support for the e-commerce platform, addressing customer issues and optimizing system performance, contributing to a 15% increase… Show more - Managed customer service inquiries related to e-commerce platforms, achieving timely resolutions and maintaining a high level of customer satisfaction.- Provided comprehensive technical support for hardware, software, and network issues, resolving complex inquiries through phone, email, and chat, with a focus on efficiency and accuracy.- Delivered technical support for the e-commerce platform, addressing customer issues and optimizing system performance, contributing to a 15% increase in platform reliability.- Collaborated with cross-functional business and IT teams to troubleshoot and resolve technical challenges, improving system uptime and minimizing disruption.- Documented customer interactions and system changes, ensuring clear, accurate records for future reference and improving team communication.- Assisted in the development of operational guidelines and training materials, leading to a 40% improvement in the onboarding efficiency for new personnel. Show less
Jun 2022 - May 2024
Information Technology Operations Analyst
- Delivered first-level technical support for hardware, software, and network issues, ensuring rapid resolution of customer and employee inquiries via phone, email, and chat.- Managed day-to-day IT operations, utilizing ticketing systems (ServiceNow, JIRA) to track incidents, service requests, and ensure compliance with SLAs.- Provided remote troubleshooting and support, resolving system and network issues to minimize downtime and optimize system performance across the… Show more - Delivered first-level technical support for hardware, software, and network issues, ensuring rapid resolution of customer and employee inquiries via phone, email, and chat.- Managed day-to-day IT operations, utilizing ticketing systems (ServiceNow, JIRA) to track incidents, service requests, and ensure compliance with SLAs.- Provided remote troubleshooting and support, resolving system and network issues to minimize downtime and optimize system performance across the organization.- Documented and tracked technical issues and resolutions, maintaining accurate records to improve knowledge sharing and ensure consistent follow-up.- Assisted with the setup, maintenance, and support of office automation products and peripherals, ensuring seamless operation and minimal disruption to workflow.- Conducted system testing and implemented regular updates to hardware and software, improving performance and security across IT infrastructure.- Collaborated with cross-functional teams to address technical problems, enhance operational processes, and ensure effective IT service delivery. Show less
May 2019 - Jun 2022
Team & coworkers
Colleagues at Electric Power Engineers
Other employees you can reach at epeconsulting.com. View company contacts for 654 employees →
SB
Stephanie Badr
Colleague at Electric Power EngineersAustin, Texas, United States
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Grant Salley
Colleague at Electric Power EngineersWashington, District Of Columbia, United States
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KK
Kenny Karam
Colleague at Electric Power EngineersZouk Mikael, Keserwan-Jbeil Governorate, Lebanon
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Ahmed Hilmy
Colleague at Electric Power EngineersEgypt
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MC
Matthew Clairday
Colleague at Electric Power EngineersPerrysburg, Ohio, United States
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Maxwell Little
Colleague at Electric Power EngineersToronto, Ontario, Canada
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BT
Brian Tamer
Colleague at Electric Power EngineersBeirut Governorate, Lebanon
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Martin Lodyga
Colleague at Electric Power EngineersOakville, Ontario, Canada
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AT
Ashish Thorat
Colleague at Electric Power EngineersSatara Taluka, Maharashtra, India
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LQ
Linya Qin
Colleague at Electric Power EngineersUrbana-Champaign Area, United States
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Stephanie Badr
Colleague at Electric Power EngineersAustin, Texas, United States
View →
GS
Grant Salley
Colleague at Electric Power EngineersWashington, District Of Columbia, United States
View →
KK
Kenny Karam
Colleague at Electric Power EngineersZouk Mikael, Keserwan-Jbeil Governorate, Lebanon
View →
AH
Ahmed Hilmy
Colleague at Electric Power EngineersEgypt
View →
MC
Matthew Clairday
Colleague at Electric Power EngineersPerrysburg, Ohio, United States
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ML
Maxwell Little
Colleague at Electric Power EngineersToronto, Ontario, Canada
View →
BT
Brian Tamer
Colleague at Electric Power EngineersBeirut Governorate, Lebanon
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ML
Martin Lodyga
Colleague at Electric Power EngineersOakville, Ontario, Canada
View →
AT
Ashish Thorat
Colleague at Electric Power EngineersSatara Taluka, Maharashtra, India
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LQ
Linya Qin
Colleague at Electric Power EngineersUrbana-Champaign Area, United States
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2 education records
Biren Patel education
Web Design And Development, Information Technology, A
Bachelor'S Degree, Computer Science, B
FAQ
Frequently asked questions about Biren Patel
Quick answers generated from the profile data available on this page.
What company does Biren Patel work for?
Biren Patel works for Electric Power Engineers.
What is Biren Patel's role at Electric Power Engineers?
Biren Patel is listed as Help Desk Technician at Electric Power Engineers.
What is Biren Patel's email address?
AeroLeads has found 1 work email signal at @homehardware.ca for Biren Patel at Electric Power Engineers.
Where is Biren Patel based?
Biren Patel is based in Kitchener, Ontario, Canada while working with Electric Power Engineers.
What companies has Biren Patel worked for?
Biren Patel has worked for Electric Power Engineers and Home Hardware Stores Limited.
Who are Biren Patel's colleagues at Electric Power Engineers?
Biren Patel's colleagues at Electric Power Engineers include Stephanie Badr, Grant Salley, Kenny Karam, Ahmed Hilmy, and Matthew Clairday.
How can I contact Biren Patel?
You can use AeroLeads to view verified contact signals for Biren Patel at Electric Power Engineers, including work email, phone, and LinkedIn data when available.
What schools did Biren Patel attend?
Biren Patel holds Web Design And Development, Information Technology, A from Conestoga College.
What skills is Biren Patel known for?
Biren Patel is listed with skills including Javascript, Asp.Net Mvc, Mysql, Project Management, Responsive Web Design, Search Engine Optimization, Web Analytics, and Data Visualization.
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