Responsible for job allocation and job flow in the workshop including job schedulingand labour allocation for day to day operations.Co-ordinate resources, (operational and human) schedules and activities toeffectively manage jobs.Ensure supplies are ordered for each job.Assist with quoting, project management, materials purchasing and quality checks.Ensure correct job numbers are used and that time records are correct.Provide oversight and check job estimates.Manage inward goods, checking quantities, dispatching goods and receiptinginvoicesRegularly report progress on each job and quickly communicate delays or concernswith the ASM - Operations. Report on manpower overruns or shortfalls.Identify client’s needs and explain/demonstrate AMC's services to them, which mayinvolve technical descriptions of products and the way they may be used.Receive and review feedback from customers and follow up to ensure customersatisfaction.Work with the ASM to investigate customer complaints and concerns arising fromproducts and suggest appropriate solutions. Discuss with team to identifyappropriate course of action.Develop and implement systems to record, file and store information pertaining toclient enquiries.Identify staff that require on-going training and implement training opportunities toensure their skills are improved. Work with apprentices and semi-skilled staff to rolemodel appropriate technical skills.Provide feedback to staff that are not performing to the expected level and ensurehuman resources are informed of trends in performance.Promote a Health and Safety culture within the business.