Birgit Delazanos Email & Phone Number

Orlando, Fl, Us

Longwood, Florida, United States

Birgit is an accomplished leader with a strong track record in enhancing quality, ensuring compliance, and driving timely project delivery. With extensive experience in managing complex projects, Birgit excels in maintaining high standards, navigating regulatory requirements, and optimizing operational processes. Known for fostering robust professional relationships and spearheading initiatives that boost efficiency and organizational success, Birgit is dedicated to advancing operational excellence and delivering exceptional results.Administrative and Financial Oversight: Manages administrative functions, including accounting, payroll, and collections to ensure accurate financial tracking and reporting.Operational Efficiency: Implements strategies that streamline workflows, enhance efficiency, and support organizational goals.Drives Marketing Strategies: Develops and implements marketing strategies to enhance the company’s visibility and brand presence. Coordinates marketing campaigns, manages digital and traditional advertising efforts, and analyzes market trends to align with business objectives.Known for her strategic vision and ability to build strong professional relationships, Birgit is dedicated to advancing operational excellence and contributing to the success of every project she undertakes.

Florida, United States

•Proven track record of strategic planning and execution to drive transformative initiatives, enhancing operational efficiency, performance, and scalability.•Specialization in crafting and implementing organizational restructures, executing change management strategies, and orchestrating software integrations.•Successfully directed high-volume operations, overseeing the efficient execution of key processes.•Built a global virtual team, ensuring seamless collaboration and performance optimization.•Demonstrated exceptional skills in customer service by effectively handling escalations and resolving disputes, resulting in improved client satisfaction.•Collaborated with legal counsel, attending mediations and pre-trial proceedings to negotiate settlements and address legal summons.•Spearheaded the creation of comprehensive systems manuals, streamlining departmental structures and enhancing procedural clarity to support performance measures.•Assumed HR responsibilities, including recruitment, training, coaching, disciplinary actions, and termination processes. Provided personalized coaching to contractors to optimize performance and minimize company turnover rates.•Orchestrated the seamless integration of new technology platforms into existing procedures, such as CRMs, sales platforms, virtual office software, phone systems, client support automations, document control systems, self-showing lockbox technology, virtual conferencing, maintenance software. •Maintained strict compliance with industry standard rules and regulations.•Excelled in relationship-building and collaboration with external vendors to enhance partnerships. •Developed companywide emergency contingency plans mitigating potential losses and safeguarding the company's vitality.•Led the development of targeted Sales and Marketing strategies to expand and prioritize growth through farming initiatives.

Florida, United States

Premier relationship management totaling over $1.3 billion in client assets.Consistently exceeded expectations by collaborating with various departments within Schwab to assist clients with account concerns, questions, and various projects. Responsibilities encompassed knowledge of financial and regulatory laws, new account openings, money movement, account maintenance, retirement, estate, custodial, and corporate accounts. Actively participated in the Value Based Interactions startup committee, contributing to the implementation and monitoring of a new standard of client services.

Orlando, Florida, United States

As a Maintenance Liaison, responsibilities included efficiently allocating work assignments to appropriate teams, hiring supervisors, conducting job audits, and providing comprehensive training. Coordination with outside contractor and vendor companies was managed to ensure successful completion of diverse projects in size and demand.Maintenance Technician duties involved diagnosing and performing routine maintenance and repairs across various areas such as Electrical, Plumbing, HVAC systems, Appliances, Flooring, Roofing, Lighting, Carpentry, Locks, Hardware, Leaks, Mold Remediation, Drywall, and responding to on-call 24/7 emergencies.Additionally, developed a comprehensive communication campaign to stabilize occupancy levels in fluctuating market conditions through the implementation of office policies, fostering business-to-business relationships, and executing tailored marketing strategies.

Orlando, Florida, United States

Played an integral role in the startup, development, and stabilization of two newly designed luxury apartment communities. Streamlined various office duties to promote productivity and efficiency within the work environment while maintaining a high standard of service. Oversaw marketing plans and monitored their success through analysis and reporting. Provided both hands-on and classroom-style training for leasing consultants, ensuring adherence to newly developed training procedures focused on achieving top performance and mastering closing techniques.