Birgit Goelen personal email
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I’m a Dutch, English and French speaking professional with extensive experience in coordinating projects in customer experience, digital marketing, marketing automation and email marketing, among others. I naturally take a leading role while keeping an eye on all project processes and leading a team successfully. My planning skills and clear communication result in excellent stakeholder management. As a Customer Experience Consultant and former Business Development and Account Manager I have a commercial and customer centric mindset, always striving for the best for both.Customer Experience - Digital Marketing - Marketing Automation - Email Marketing - Marketing - Market ResearchTeam Lead - Project Management - Coordination & Planning - Stakeholder Management - Multilingual
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Head Of Customer ExcellenceVisma | PlandiscAarhus, Dk -
Customer Experience ManagerVisma | Plandisc Jan 2024 - PresentAarhus, Middle Jutland, Denmark -
Customer Experience ConsultantVisma | Plandisc Apr 2022 - Jan 2024Aarhus, Middle Jutland, Denmark -
Digital Marketing SpecialistPlandisc® A/S Sep 2021 - Mar 2022Aarhus, Midden-Denemarken, Denemarken -
Marketing Project ManagerVolkswagen D'Ieteren Finance Feb 2019 - Jul 2021Leuven- In charge of the online presence and content integration of Volkswagen D’Ieteren Finance- SPOC for digital marketing projects for Belgium in cooperation with headquarters in Germany- Responsible for the coordination and development of digital marketing assets, websites and platforms- Aligning and ensuring day to day communication with internal and external stakeholders, including agencies, Marketing Manager, Marketing and Sales colleagues and IT department- Prepare and… Show more - In charge of the online presence and content integration of Volkswagen D’Ieteren Finance- SPOC for digital marketing projects for Belgium in cooperation with headquarters in Germany- Responsible for the coordination and development of digital marketing assets, websites and platforms- Aligning and ensuring day to day communication with internal and external stakeholders, including agencies, Marketing Manager, Marketing and Sales colleagues and IT department- Prepare and coordinate CRM campaigns, like customer e-mails and e-news letters- Prepare and organise online events for clients and leads- Responsible for optimizing the omnichannel customer journey in order to reach KPI’s- Market research: prepare surveys and coordinate fieldwork Show less -
Crm & Digital OfficerVolkswagen D'Ieteren Finance Jun 2017 - Jan 2019Leuven- Responsible for content integration in digital marketing campaigns and assets, including paid display and social media campaigns - Day to day content management and maintenance of digital marketing assets- Coordination and optimization of website conversions, search engine optimization and advertising- Support CRM Supervisor in the coordination of CRM campaigns -
Business Development ManagerBringme Apr 2016 - Apr 2017Leuven- In charge of the development and coordination of strategic projects Main realisation: Handsfree Shopping at Gent, Belgium- Approaching potential partners for collaborations in new business domains -
Sales & Marketing AssistantJust Software Nov 2013 - Apr 2016Dilbeek- In charge of the creation and execution of marketing plans, including setting up marketing initiatives, website maintenance, content creation for websites and social media, search engine optimization and advertising, Google Analytics, CRM campaigns and organizing webinars, workshops and other events- Sales support for account managers, including preparing offers and lead follow up
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Account Manager - PanelIvox Jan 2011 - Oct 2013Leuven- Responsible for the sales of online marketing research projects- Maintain customer relationships -
Pricing SpecialistIvox Oct 2009 - Jan 2011Leuven -
Junior ResearcherIndigov Oct 2009 - Jan 2010Leuven
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Ma Student Advertising & MarketingCoventry University Sep 2008 - Sep 2009Coventry, United KingdomMaster course in Advertising and Marketing -
Junior Project ManagerIvox Sep 2008 - Jan 2009Leuven -
Marketing Assistant3M Feb 2008 - Sep 2008Diegem- Development of market research projects with an external agency - Analysis and implementation of market research results in strategic communication plans- Create promotion initiatives and campaigns -
Internship Strategic DepartmentVvl Bbdo Mar 2007 - Jul 2007
Birgit Goelen Skills
Birgit Goelen Education Details
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Digital Storytelling -
Advertising & Marketing -
Advanced Business Management Marketing - Comm -
Communications Management - Commercial Communications
Frequently Asked Questions about Birgit Goelen
What company does Birgit Goelen work for?
Birgit Goelen works for Visma | Plandisc
What is Birgit Goelen's role at the current company?
Birgit Goelen's current role is Head of Customer Excellence.
What is Birgit Goelen's email address?
Birgit Goelen's email address is bi****@****ail.com
What schools did Birgit Goelen attend?
Birgit Goelen attended Hogeschool Pxl, Coventry University, Uc Leuven-Limburg, Hogeschool Pxl.
What are some of Birgit Goelen's interests?
Birgit Goelen has interest in Arts And Culture.
What skills is Birgit Goelen known for?
Birgit Goelen has skills like Industrial Engineering, Marketing, Sales, Software.
Who are Birgit Goelen's colleagues?
Birgit Goelen's colleagues are Ahmed Abdul Majeed, Katja Frølund Jepsen, Dennis Flæng Jørgensen, Oussama Zazouli, Line Højlund Nielsen, Eva Sofie Emblemsvåg, Morten Olesen.
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