Birgit Goelen
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Birgit Goelen Email & Phone Number

Head of Customer Excellence at Visma | plandisc
Location: Aarhus, Central Denmark Region, Denmark 15 work roles 4 schools
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Current company
Visma | plandisc
Role
Head of Customer Excellence
Location
Aarhus, Central Denmark Region, Denmark
Company size
29 employees

Who is Birgit Goelen? Overview

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Quick answer

Birgit Goelen is listed as Head of Customer Excellence at Visma | plandisc, a with 29 employees, based in Aarhus, Central Denmark Region, Denmark. AeroLeads shows a matched LinkedIn profile for Birgit Goelen.

Birgit Goelen previously worked as Customer Experience Manager at Visma | Plandisc and Customer Experience Consultant at Visma | Plandisc. Birgit Goelen holds Postgraduate Degree, Digital Storytelling from Hogeschool Pxl.

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Email format at Visma | plandisc

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Visma | plandisc

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Profile bio

About Birgit Goelen

I’m a Dutch, English and French speaking professional with extensive experience in coordinating projects in customer experience, digital marketing, marketing automation and email marketing, among others. I naturally take a leading role while keeping an eye on all project processes and leading a team successfully. My planning skills and clear communication result in excellent stakeholder management. As a Customer Experience Consultant and former Business Development and Account Manager I have a commercial and customer centric mindset, always striving for the best for both.Customer Experience - Digital Marketing - Marketing Automation - Email Marketing - Marketing - Market ResearchTeam Lead - Project Management - Coordination & Planning - Stakeholder Management - Multilingual

Listed skills include Industrial Engineering, Marketing, Sales, and Software.

Current workplace

Birgit Goelen's current company

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Visma | plandisc
Visma | Plandisc
Head of Customer Excellence
Aarhus, DK
Website
plandisc.com
Employees
29
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15 roles

Birgit Goelen work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Current
Visma | Plandisc

Aarhus, Middle Jutland, Denmark

Jan 2024 - Present

Customer Experience Consultant

Visma | Plandisc

Aarhus, Middle Jutland, Denmark

Apr 2022 - Jan 2024

Digital Marketing Specialist

Plandisc® A/S

Aarhus, Midden-Denemarken, Denemarken

Sep 2021 - Mar 2022

Marketing Project Manager

Volkswagen D'Ieteren Finance

Leuven

- In charge of the online presence and content integration of Volkswagen D’Ieteren Finance- SPOC for digital marketing projects for Belgium in cooperation with headquarters in Germany- Responsible for the coordination and development of digital marketing assets, websites and platforms- Aligning and ensuring day to day communication with internal and external stakeholders, including agencies, Marketing Manager, Marketing and Sales colleagues and IT department- Prepare and… Show more - In charge of the online presence and content integration of Volkswagen D’Ieteren Finance- SPOC for digital marketing projects for Belgium in cooperation with headquarters in Germany- Responsible for the coordination and development of digital marketing assets, websites and platforms- Aligning and ensuring day to day communication with internal and external stakeholders, including agencies, Marketing Manager, Marketing and Sales colleagues and IT department- Prepare and coordinate CRM campaigns, like customer e-mails and e-news letters- Prepare and organise online events for clients and leads- Responsible for optimizing the omnichannel customer journey in order to reach KPI’s- Market research: prepare surveys and coordinate fieldwork Show less

Feb 2019 - Jul 2021

Crm & Digital Officer

Volkswagen D'Ieteren Finance

Leuven

- Responsible for content integration in digital marketing campaigns and assets, including paid display and social media campaigns - Day to day content management and maintenance of digital marketing assets- Coordination and optimization of website conversions, search engine optimization and advertising- Support CRM Supervisor in the coordination of CRM campaigns

Jun 2017 - Jan 2019

Business Development Manager

Bringme

Leuven

- In charge of the development and coordination of strategic projects Main realisation: Handsfree Shopping at Gent, Belgium- Approaching potential partners for collaborations in new business domains

Apr 2016 - Apr 2017

Sales & Marketing Assistant

Just Software

Dilbeek

- In charge of the creation and execution of marketing plans, including setting up marketing initiatives, website maintenance, content creation for websites and social media, search engine optimization and advertising, Google Analytics, CRM campaigns and organizing webinars, workshops and other events- Sales support for account managers, including preparing offers and lead follow up

Nov 2013 - Apr 2016

Account Manager - Panel

Ivox

Leuven

- Responsible for the sales of online marketing research projects- Maintain customer relationships

Jan 2011 - Oct 2013

Pricing Specialist

Ivox

Leuven

Oct 2009 - Jan 2011

Junior Researcher

Indigov

Leuven

Oct 2009 - Jan 2010

Ma Student Advertising & Marketing

Coventry University

Coventry, United Kingdom

Master course in Advertising and Marketing

Sep 2008 - Sep 2009

Junior Project Manager

Ivox

Leuven

Sep 2008 - Jan 2009

Marketing Assistant

3M

Diegem

- Development of market research projects with an external agency - Analysis and implementation of market research results in strategic communication plans- Create promotion initiatives and campaigns

Feb 2008 - Sep 2008

Internship Strategic Department

Vvl Bbdo
Mar 2007 - Jul 2007
Team & coworkers

Colleagues at Visma | plandisc

Other employees you can reach at plandisc.com. View company contacts for 29 employees →

GV Gaétan Verbeke Gaétan Verbeke Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View → OZ Oussama Zazouli Oussama Zazouli Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View → LH Line Højlund Nielsen Line Højlund Nielsen Colleague at Visma | PlandiscCentral Denmark Region, Denmark View → KF Katja Frølund Jepsen Katja Frølund Jepsen Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View → SA Sille Agerbæk Sørensen Sille Agerbæk Sørensen Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View → AA Ahmed Abdul Majeed Ahmed Abdul Majeed Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View → LE Lucas Eliasson Lucas Eliasson Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View → KK Kevin Kluka Kevin Kluka Colleague at Visma | PlandiscHorsens, Central Denmark Region, Denmark View → LH Lina Hedlund Lina Hedlund Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View → SB Simone Blicher Hansen Simone Blicher Hansen Colleague at Visma | PlandiscAarhus, Central Denmark Region, Denmark View →
4 education records

Birgit Goelen education

Bachelor After Bachelor, Advanced Business Management Marketing - Comm

Uc Leuven-Limburg

Bachelor, Communications Management - Commercial Communications

Hogeschool Pxl
FAQ

Frequently asked questions about Birgit Goelen

Quick answers generated from the profile data available on this page.

What company does Birgit Goelen work for?

Birgit Goelen works for Visma | plandisc.

What is Birgit Goelen's role at Visma | plandisc?

Birgit Goelen is listed as Head of Customer Excellence at Visma | plandisc.

Where is Birgit Goelen based?

Birgit Goelen is based in Aarhus, Central Denmark Region, Denmark while working with Visma | plandisc.

What companies has Birgit Goelen worked for?

Birgit Goelen has worked for Visma | Plandisc, Plandisc® A/S, Volkswagen D'Ieteren Finance, Bringme, and Just Software.

Who are Birgit Goelen's colleagues at Visma | plandisc?

Birgit Goelen's colleagues at Visma | plandisc include Gaétan Verbeke, Oussama Zazouli, Line Højlund Nielsen, Katja Frølund Jepsen, and Sille Agerbæk Sørensen.

How can I contact Birgit Goelen?

You can use AeroLeads to view verified contact signals for Birgit Goelen at Visma | plandisc, including work email, phone, and LinkedIn data when available.

What schools did Birgit Goelen attend?

Birgit Goelen holds Postgraduate Degree, Digital Storytelling from Hogeschool Pxl.

What skills is Birgit Goelen known for?

Birgit Goelen is listed with skills including Industrial Engineering, Marketing, Sales, and Software.

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