• Providing Leadership, Management and development for the Operations team which includes Customer Service, Inventory Control and Sales Administration• Successfully merged the Sales Administration Functions with the Operations Department• Developed and implemented new processes which streamlined the information between Sales Operations and Finance Department• Captured and Provided Customer and Sales Information• Revenue reporting by Client and Product profile• Creating… Show more • Providing Leadership, Management and development for the Operations team which includes Customer Service, Inventory Control and Sales Administration• Successfully merged the Sales Administration Functions with the Operations Department• Developed and implemented new processes which streamlined the information between Sales Operations and Finance Department• Captured and Provided Customer and Sales Information• Revenue reporting by Client and Product profile• Creating and maintaining great relationships with the European Vendors• Effective Budget Control through reduction of Employment costs and negotiations with vendors • Hiring, Training/development and evaluation of staff and setting personal objectives• Implement and maintain strict Quality Control to ensure that service standards are met Show less