Birgitte Frost Nøhr Email & Phone Number

Oslo, Norge

Forretningsutvikling for Bedriftsmarked Pensjon. Prosjektledelse, end-to-end prosess-analyse, utvikling og implementering av digitaliserte prosesser i salgsverktøyer og Salesforce.

Oslo, Norge

Copenhagen Area, Capital Region, Denmark

Process optimisation from all angles, including: 1) Product Owner of datawarehouse solution that delivers reporting on case handling data in order to support daily operational control, data-driven analysis/improvements and management reporting across all customer service departments; 2) Product Owner role for the case handling system across customer.

Connecting business needs with IT requirements, working on projects from initial idea generation until business implementation. Process mapping and optimisation, IT requirement specification as well as project management. Projects, among others, related to HR processes / system landscape, GDPR and customer service / document management. PenSam is a pension.

(Chefkonsulent). 2013-2014: Programme management, strategic development programme aimed at scoping and delivering a new IT platform for core business/policing processes. 2012-2013: National strategy department: Strategic analysis and projects. 2010-2012: Project management, change management, strategic communication, cross-regional and cross-project.

I decided to become a full-time masters student from September 2009 until October 2010 (and then wrote my thesis the following year during my employment with the Danish Police). During this period, I also climbed the world's 6th highest mountain, Cho Oyu (8201m).

Copenhagen (headquarters)

Director, reporting to global Chief Process & IT Officer, department with 5 direct headcounts, responsible for driving global strategy and governance for Process Excellence (lean / six sigma).

Madrid, Spain

Strategic and tactical business planning, target setting, performance monitoring, and execution support for customer service functions in 6 countries (15 locations, 400 employees) within international logistics and freight forwarding. Member of regional leadership team and leader of 2 functions: A Process Excellence team (6 staff) covering 1) support to.

Copenhagen (headquarters).

2005-2006: Project manager, strategic/commercial projectsCommercial/strategic projects within integrated logistics management segment, incl. development of global product catalogue and sales toolbox materials. Involvement in global communication/marketing activities for Maersk Logistics, coordination of new intranet roll-out and integration of P&O Nedlloyd.

London, United Kingdom

London: Client management and front line customer service/operations for large UK retail clients (B&Q and Woolworths), supply chain management / global logistics solutions, client implementations, internal and external trainer in UK/Europe in internal business systems.

• Trainee – Maersk International Shipping Education3rd year, Maersk Logistics International (Copenhagen):
• Business system support for global operating systems 2nd year, Maersk Line Ltd (Chicago):
• Customer service, regional import coordination Midwest1st year, A.P. Møller (Copenhagen):
• Ship´s personnel – HR and education administration

Msc Of Business Economics And Administration (Cand.Merc), Strategy, Organization & Leadership (Sol)

Master Of Public Governance, (Selected Classes)

Hd (Iø), Business Economics, Strategic Management, Management Accounting, Organisation, Process Management

Bachelor equivalent degree. Evening studies while working full time job.

Logistics Diploma, Logistics

Maersk International Shipping Education

Hh, Business

Exchange Student, Senior Year