Birjesh Verma Email and Phone Number

Increased monthly sales 10% by effectively upselling and cross-selling products to maximize profitability.Prevented store losses by leveraging awareness, attention to detail, and integrity to identify and investigate concerns.Processed payments and maintained accurate drawers to meet financial targets.

Upsold seasonal drinks and pastries, boosting average store sales by ₹1500 weekly.Managed morning rush of over 300 customers daily with efficient, levelheaded customer service.Trained entire staff of 15 baristas in new smoothie program offerings and procedures.Developed creative and appealing latte art techniques and instructed coworkers in method.

Processed all sales transactions accurately and promptly to prevent long customer wait times.Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.Accurately made change for cash transactions.Verified orders and bagged items for easy transport.Completed opening, closing and shift change tasks to promote store efficiency.Monitored and counted food stock and supplies to reorder on time.Kept customer and food preparation areas clean and well organized for maximum efficiency.