Hank Birkdale Email & Phone Number

Miami, Florida, Us

Plainview, New York, Us

Led team of onshore/offshore technologists rolling out Certfocus and Prequal V2 products(replacing twelve-year-old MS legacy apps). Hired Devops to stabilize and secure AWSinfrastructure. Developed customer rollout plan and managed implementations.

Cincinnati, Ohio, Us

Engineering leader/agile coach for scrum teams spread across New York, Cincinnati, India and Costa Rica. Led transition of our architecture to a PaaS architecture while we continued to maintain, enhance and upgrade our large Monorail app (an ecosystem of Rails apps with over 250 models) running on AWS. Was able to change our engineering culture to one that emphasized engineering and operational discipline: bugs and hot fixes down, customer satisfaction up. Technologies/Tools: Ruby, Rails, Docker, AWS, Apigee, Jenkins, Splunk, Code Climate, Honeybadger, New Relic. A little Python/Django on the side....

Atlanta, Ga, Us

North Hills, New York, Us

Manage a $50M portfolio of over 70 projects for Dealertrack’s largest line of business; supervised a staff of 15 project managers and scrum masters.- Changed the culture of F&I’s PMO from one that was focused on process and dashboards to delivery and execution. Accomplished this by:O Partnered with Product, Engineering, Infrastructure and Architecture executives.O Changed staff, developed standards and implemented training for project managers.- Executive program manager for Dealertrak’s DT 2.0, a multi-year initiative focused on the re-platforming of DT’s core application, from a Microsoft-centric to Java/Oracle/Python stack.O Managed concurrent development for a hosting/white label version for one of DT’s largest customers; supporting over 1200 dealers.O Regular presentations with C-level executives (CEO, CFO, CIO) on program strategy and status

Boston, Ma, Us

Global Business Services is a newly formed organization within Fidelity Investment's Corporate Services group, bringing under one organization Fidelity's captive and vendor offshore units.

Boston, Ma, Us

Head of Business Services and Chief of Staff to the President of Fidelity China; Setup and led day-to-day operations support functions for a 900 seat software development facility in Dalian, China. Accountable for Corporate Services, Facilities, Account Management, IT Support, Security, Procurement and Project Management Office. .• Provide strategy development, staff integration and execution of policy and special projects for the President; lead strategic planning efforts, monitored and reported on achievement of organizational goals;

Boston, Ma, Us

A start-up business initiative laying the groundwork for Fidelity's entry into China. Led, from China, a matrixed team of technologists, procurement, legal, Finance and HR specialists piloting Fidelity’s 900 seat global delivery center in Dalian, China.

Boston, Ma, Us

Portfolio of assignments spanning multiple disciplines to include vendor selection and management, contract negotiations, change management, transformation and enterprise governance. Significant efforts as:- Enterprise Agile Transformation - China Offshore Development Center Pilot (2007-2008) - Enterprise Services (2004-2007) - Directly managed an international team (US, India and Ireland) of over 20 subject matter experts in build and release, source code control, test case management and requirements management tools, (Clearcase, Sourceforge, ReqPro, and QualityCenter)

Boston, Ma, Us

FCAT was a Fidelity-sponsored in-house technology think tank focused on investigating emerging technology and exploring its business applications.Provided a unique blend of technology expertise developing prototypes for emerging technologies (Java, Websphere, Speech recognition/Text-To-Speech APIs) and event management of internal and customer facing technology conferences and expos

Randolph Afb, Tx, Us

Served for over 25 years as an officer in the United States Air Force and Air Force Reserve, where I completed a variety of operational leadership assignments to include operations officer and squadron commander of a 200-person organization. My military career concluded with service as the Deputy Directory of Mobility for US CENTCOM, deploying to Afghanistan in 2009.

Hired and led a of 15 software developers, analysts and QA engineers to develop custom web applications for the healthcare industry. - Managed strategic relationships and served as Client Manager for Nybor's two largest customers.

Needham Heights, Massachusetts, Us

Startup connecting buyers and sellers in the food industry.

Cambridge, Massachusetts, Us

Master Of Science, Operations Research

Graduate Level, Military And Strategic Leadership

Bachelor Of Science, Physics/Mathematics