Responsible for providing exceptional customer service to guests. I assist customers with any needs they may have during their stay including information about the hotel and its amenities with a professional and friendly demeanor. Additionally, I provide recommendations for local attractions and activities. I strive to ensure that each guest has an enjoyable and memorable experience.

Asabet is a fish specialty restaurant located in the heart of Addis Ababa, Ethiopia. The restaurant is owned by the well-recognized celebrity chef, Chef Yohanis G/Egziabher. I started as a cook and then grew into managing the Restaurant.Responsible for handling customer inquiries, complaints, and concerns, as well as providing assistance with reservations. I communicate with customers both verbally and in writing, in order to provide the best possible customer service.

I was a customer handling agent at the Baggage Handling and Baggage Survival Department. My role was to provide assistance to customers with their luggage and to ensure that their bags were safely stored and transported. I provided customer service and monitored the baggage handling process.