Dinesh Bisht
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Dinesh Bisht Email & Phone Number

Founder & CEO | Advisor & Mentor | Telecom & IT Services | Business Consulting || Nokia | Ericsson | C-DOT || MBA-IT, NMIMS Global | Leadership Program, ISB at @ai
Location: India, India, India 14 work roles 3 schools
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Current company
@ai
Role
Founder & CEO | Advisor & Mentor | Telecom & IT Services | Business Consulting || Nokia | Ericsson | C-DOT || MBA-IT, NMIMS Global | Leadership Program, ISB
Location
India, India, India

Who is Dinesh Bisht? Overview

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Dinesh Bisht is listed as Founder & CEO | Advisor & Mentor | Telecom & IT Services | Business Consulting || Nokia | Ericsson | C-DOT || MBA-IT, NMIMS Global | Leadership Program, ISB at @ai, based in India, India, India. AeroLeads shows a matched LinkedIn profile for Dinesh Bisht.

Dinesh Bisht previously worked as Chief Executive Officer at @Ai and Head Of Program Management at Nokia. Dinesh Bisht holds Master Of Business Administration, Information Technology And Systems Management from Nmims Global.

Profile bio

About Dinesh Bisht

30+ years of leadership experience across various global markets. Founder of a services company in IT, Telecom, Cybersecurity, and Digital Applications.

Current workplace

Dinesh Bisht's current company

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@ai
@Ai
Founder & CEO | Advisor & Mentor | Telecom & IT Services | Business Consulting || Nokia | Ericsson | C-DOT || MBA-IT, NMIMS Global | Leadership Program, ISB
14 roles

Dinesh Bisht work experience

A career timeline built from the work history available for this profile.

Chief Executive Officer

Current
@Ai

India

Oct 2024 - Present

Head Of Program Management

Chennai, Tamil Nadu, India

Spearheading complex Business Process Automation projects, ERP integration and re-engineer key processes for digitalization. Steering projects governance and ensuring projects KPIs and financial objectives are met. Implementing IT solutions and applications (RPA, Blue Prism, etc). Vendor selection and qualification. Process automation of various financial.

Jul 2021 - Jun 2024

Global Services Delivery Manager – Asia Pacific And Japan

Global Delivery Centre, Chennai, India

Accountable for delivering Global Services Remote Portfolio across all the business lines i.e. Managed Services, Network Performance & Optimisation, Network Integration and Care/Software Services Support. Accountable for complete operations of Global NOCs for various customers. Lead a team of 1000+. Built a high performing delivery organisation. Tracked &.

Sep 2016 - Jul 2021

Director And Head Tier1 Central, Customer Support

Gurgaon, India

Accountable for Tier1 Central service delivery as per agreed customer support contracts towards 9 regions from Global Service Centre- India. Responsible for troubleshooting & resolution of network issues related to Core, IP/Transmission, RAN and Charging Nodes. Maintained agreed KPIs and respective regional Performance Indicators. Ensured resources were.

May 2015 - Aug 2016

Chief Operating Officer-Managed Services

Johannesburg, South Africa

Led customer Managed Services RFP at the pre-sales phase, had close engagement with global and local team resulting successful win. Led Transition and Transformation of the contract. Built on-shore & off-shore delivery model. Complete P&L responsible. C-Level customer engagement for governance and reporting.

Aug 2014 - May 2015

Head Of Operations Support, Global Noc, Ericsson Global Services Center, Mexico

Ericsson

Mexico City, Mexico

Accountable for Managed Services Contracts of North and Latin American customers. Responsible for Operational and Financial performance of all MS contracts. Established Ericsson's Processes and Tools. Responsible for providing cost estimation and resource dimensioning for MS sales opportunities. Driven continuous service improvement activities in all MS.

Sep 2011 - Aug 2014

Director & Head Msip ( Managed Services Coo )

Gurgaon, India

Accountable for the financial and operational performance of a MS contract.Managed end to end MS contract maintaining profitability and customer satisfaction. Had interaction with CTO and other C level engagement during pre sales and contract execution. Accountable for the financial and operational performance of a MS contract. Established strong.

Dec 2009 - Sep 2011

Head Revenue Management ( Bss ) – Telecom Mgmt Solutions, Gsdc India

Gurgaon, India

Built BSS competence in the center. Delivered SI projects across globe. Managed large and complex service suits. Built and Led a team of 100+ engineers of System Integrators, Solution Architects and Customer Project Managers covering BSS domain. Delivered 100+ global SI projects out of that approx. 60% were delivered outside India. Played key role in.

Jun 2007 - Dec 2009

Back Office Manager, Global Noc India

Gurgaon, India

Headed Back Office i.e. 2nd Level Support for all Managed Services customers of Global NOC India. Responsible for WLA fulfillment and compliance as per customer Managed services contracts.

Feb 2009 - Sep 2009

Head-Competence Area - Service Layer & Multimedia Solutions,Gsdc India

Gurgaon, India

Responsible for Systems Integration of Charging Nodes in APAC and Global.General Management, Resource planning

Mar 2007 - Dec 2007

Head - Operation & Maintenance

Kolkata, West Bengal, India

Spearheaded the Operation & Maintenance of Ericsson's major customer's GSM network. Established a cost-efficient centralized Local NOC and managed field operations across seven states in North and East India, significantly reducing operational costs. Built and led a high-performing team of 350+ engineers, implementing streamlined processes and advanced.

Feb 2005 - Mar 2007

Service Delivery Manager

Kolkata, West Bengal, India

Responsible for first line System Support and Consultation for 7 GSM circles/regions of one of the Ericsson major customer., Ensured contracted turnaround time for Trouble Report and hardware services. Planned & implemented software packages and upgrades. Responsible for overall Customer Support Contract budgeting and financial reporting.

Feb 2001 - Mar 2007

Various Roles

India

In the early stages of my career, I served in several roles including Pricing Manager for Customer Support, where I provided pricing for RFPs/Tenders across India, Sri Lanka, and Nepal, enhancing commercial management and financial performance. As a Customer Support Engineer, I managed first-line support and O&M for GSM networks, and as a Lead Software.

Nov 1996 - Feb 2001

Network And System Division

New Delhi, India

Successfully delivered technical support to the Department of Telecommunication (DOT), Government of India, for C-DOT digital switches within the DOT telecom network. Established a 24x7 NOC, significantly enhancing network monitoring and support capabilities. Led installation, acceptance testing, and quality assurance for C-DOT’s small, medium, and large.

Jul 1993 - Mar 1996
3 education records

Dinesh Bisht education

Master Of Business Administration, Information Technology And Systems Management

FAQ

Frequently asked questions about Dinesh Bisht

Quick answers generated from the profile data available on this page.

What company does Dinesh Bisht work for?

Dinesh Bisht works for @ai.

What is Dinesh Bisht's role at @ai?

Dinesh Bisht is listed as Founder & CEO | Advisor & Mentor | Telecom & IT Services | Business Consulting || Nokia | Ericsson | C-DOT || MBA-IT, NMIMS Global | Leadership Program, ISB at @ai.

Where is Dinesh Bisht based?

Dinesh Bisht is based in India, India, India while working with @ai.

What companies has Dinesh Bisht worked for?

Dinesh Bisht has worked for @Ai, Nokia, Ericsson, and Centre For Development Of Telematics (C-Dot).

How can I contact Dinesh Bisht?

You can use AeroLeads to view verified contact signals for Dinesh Bisht at @ai, including work email, phone, and LinkedIn data when available.

What schools did Dinesh Bisht attend?

Dinesh Bisht holds Master Of Business Administration, Information Technology And Systems Management from Nmims Global.

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