Create and implement efficient and effective business process and policies across the businessEnsure processes are compliance and accordance to business regulations and standardsDevelop business strategy and promote implementation with senior managementReview and develop operational processes that support customer satisfaction and retention Provide high level operational performance report across business divisions and recommend ways to improveEnsure high standard of regulatory compliance across various teams within the businessDevelop and maintain effective working relationship with both internal and external stakeholders e.g. Payroll consultant, Tax consultant, IT consultant, Litigation OfficerProvide leadership and managerial support to Operations, Sales and Finance teams and motivate teams to achieve productivityOversee and support internal HR related functions. E.g. contracts, inductions, payroll etcDevelop system and processes to ensure efficient running of the Finance functions and integration with other IT systemsOver all financial management including setting and managing budgets across various teamSupport preparation of management account and statutory financial reporting. E.g. VAT, PAYE, FCA, Pension etc. Support and oversee cash flow management, cost control, credit control and other finance related functionsBuild and maintain a functional finance system that support the business operationsSupport commercial business negotiations and contracts working along external stakeholders

• Be the subject matter expert for exploring UK job market and developing business analytics professional who will investigate behaviours and demographics, lifestyle, etc. that drive profitable consumer behaviours.• Provide Business Analytics consulting to hundreds of clients weekly in identifying tools, capabilities and techniques such as SPSS Modeller, R, Hadoop, SAS, SQL Server DBMS, Oracle, and how businesses can develop strategic initiatives through data-driven analytics and recommendations.• Identify profitable opportunities in Big Data analytics, recruitment and IBM software.• Act as a consultant for different job profiles such as Management Information analyst, Business Intelligence developer, Data scientist, Business analyst, Performance analyst, etc.• Understand the customer analytics sales journeys across multiple channels, including client-facing consultative sales lifecycle as well as online and offline.• Create Business Analytics products, offers and career path proposition across the Big Data analytics range using IBM and SAS software solutions.• Actively explore clients’ needs, investigate marketing conditions, providing the right offers to the right clients at the right time using cluster analysis, segmentation and market needs analysis, etc.• Deliver presentations, consultative sales and support on advancements and innovations in Business Analytics, highlighting the value it can bring to improving organisation’s customer engagement, profitability and churn reduction as well as customer satisfaction.

Developed financial forecasting and budget tracking platform for the finance team, automating finance reporting spreadsheet on MS Excel.Preparing budgets, market and finance forecast and analysis, variance reports etc highlighting trends and impacts of key changes on financial figures.Prepare monthly income accounts from key systems ensuring effective controls are in place for tracking income/revenue growth across various systems within RIAS.Working with senior managers, supporting key business decisions by providing in-depth analysis (regular and ad-hoc); reporting to head of finance and finance director.Established robust monthly accounting procedures for new premium commission capture toolkit and embedding into monthly accounting processes.Ensuring correct monthly accounting controls are in place across all business areas; detailing budget and expenses.Being the principal point of contact and acting as the Finance Business Partner to various business functions on all aspects of finance activities within RIAS. Developed new measures for cost controls, analysis of financial performance metrics across various business functions.Working with Fortis and RIAS’s senior finance stakeholders in developing and delivering income forecast and budget, using robust assumptions and ensuring framework for tracking income progress are put in place.

Production of weekly and monthly financial reports, raising Purchase Order, Sales Journals as well as Paying Invoices as well as PO audit.Responsible for the provision of Management accounting and creating financial reports for senior management used in SMT meeting packs on a monthly basis. Producing profit and loss account for various business units across Carillion Health as well as the balance sheet statement.Analysis and reporting of accounting and financial entries for various departments, highlighting key variances from actual and escalating to appropriate business functions to enable the business keep within agreed costs and expense targets. Being point of reference for budget related queries within Carillion Health Ad-hoc analysis and reporting using Oracle Financials, SQL, Ms Excel, Access etc. and delivering presentations across teams.Making recommendations to senior managers based on information gathered during analysis to support key business decisions, plans and strategies.

Maintaining and updating the RE-tracks database detailing staffing resource levels and requirements across all business process teams. • Contributing effectively to the achievement of the teams agreed ‘Balanced Scorecard’ performance targets in the areas of People, Customer experience, Process and Finance.• Proactively producing resource recommendations for various processes and validating against volume of activities (Average Handling Time, Productivity, Call Durations, Seasonal variation and workloads)• Developed/Updating the event planner across the business for detailed business planning and forecasting• Provide a continuous improvement process for all stakeholders through review sessions, presentations identifying improvement opportunities• Finding the Root cause analysis for Event Management• Develop/Producing Daily MI Report for Management (Forecast, actual, produced & dispatch)

Analyzing statistical data generated daily from the business global database in other to find patterns and create leads for the sales team. Managing the business data model while providing effective decision support solutions to management and pioneering emerging business processes. Scoping data modeling projects and ensuring quality assurance policy is adhered to throughout the project lifecycle. Requirement gathering, specification and analysis and feeding report to the project team while involving all stakeholders throughout the project lifecycle. Coordinating all user training session for new systems / services. Risk Assessment and Management, Change Control. Proactively facilitated communication/information exchanges between members of the project team, liaising as required with other parties and functions, to ensure that everyone is kept appropriately informed