Bisma Shahid Email & Phone Number

- Responsible for managing vFairs' Projects for their clients.- Work closely with clients and other stakeholders to make sure that project build-up, development, and execution are successful.- Collect custom requirements from the clients and work with the development and design team to get them completed.- Develop project timelines, Gantt charts, & schedules, and work in close collaboration with the client to ensure timely development and delivery.- Work in collaboration with the design and the dev team through software like Jira, BubblePPM etc. to make ensure successful and timely project delivery and completion.- Provide training and support to clients on how to get the most benefit from their events.- Solicit feedback from customers and facilitate getting reviews on Capterra & G2 Websites.- Follow project management methodologies established by the management and try to improve them.- Represent the company by visiting clients or joining remote calls.- Mentor/Train new resources and bring them on board.

Lahore, Pakistan

- Developed and executed test plans to ensure that all objectives are met.- Monitored communications between service agents and customers- Implemented and monitored test scripts to assess functionality, reliability, performance, and quality of the product.- Identified and remedied defects within the production process.- Recommended, implemented, and monitored preventative and corrective actions to ensure that quality assurance standards are achieved.- Compiled and analyzed statistical data.- Ensured user expectations are met during the testing process.- Drafted quality assurance policies and procedures.- Investigated customer complaints and product issues.- Ensured ongoing compliance with quality and industry regulatory requirements.

Lahore, Punjab, Pakistan

- Provided research, writing, and editing support on issues related to the role of the private sector- Assisted organizing conferences, workshops & other events- Contributed to designing and implementation of initiatives- Prepared relevant communications materials (speeches, brochures, success stories, social media materials, etc.)- Collaborated on the development and execution of online content (images, infographics, videos, blogs, etc.) and campaigns delivered across various social media channels such as Facebook, Twitter, YouTube, etc. - Provided administrative support on an as-needed basis- Other relevant tasks as deemed necessary by the supervisor.

Public Policy And Governance

Bachelor Of Science - Bs

Education record