I designed and executed comprehensive test plans for hardware and software, including functional, regression, performance, and stress tests. I was responsible for identifying, documenting, and tracking defects, and worked closely with development teams to resolve issues. Additionally, I developed and maintained automated test scripts and frameworks, implementing CI/CD practices to enhance testing efficiency. I collaborated with cross-functional teams to improve product design, reliability, and performance based on testing outcomes. Through this role, I honed my skills in testing, defect management, automation, collaboration, continuous improvement, analytical thinking, problem-solving, and communication.

During this internship, we were assigned several critical tasks to be carried out simultaneously. The first task involved overseeing and performing a time study of various manufacturing processes. From our observations, we recommended improvements to enhance factory efficiency. The second task was to redesign the electric box frame to be more cost-effective while being able to sustain different stresses without compromising efficiency. This process included using Inventor software and communicating with various bolt and rivet suppliers in the United States to conduct a cost analysis for the best redesign options.

As a Technical Support Specialist at Bombardier Aerospace, I managed high-profile corporate contracts and addressed various aircraft types and malfunctions. I provided critical information to pilots and mechanics, ensuring they had the support needed for optimal operation. Additionally, I assisted with record-keeping and documentation to ensure the highest level of service. This role enhanced my skills in speech clarity, near vision, critical thinking, monitoring, service orientation, time management, communication, and working autonomously

As a Shift Manager in Food Preparation, I managed employee scheduling. Did inventory to ensure compliance with company GAP standards. I delegated tasks to my team and monitored progress towards daily objectives. In addition to overseeing employee performance, I also served customers and maintained the highest standards of quality. This role developed my skills in motivating others, interpersonal communication, honesty and integrity, creativity and innovation, and developing team members.