Bisrat Desta Email and Phone Number

Tenacious Problem Solver & Account Manager – Bisrat is a dynamic client success professional with progressive experience delivering transformational, impactful customer success initiatives across multiple sectors. An autodidact skilled at rapidly learning new technologies. He is effective at successfully managing multiple complex projects of various scope simultaneously under tight timelines. Aspiring PMP.Career Focus: Seeking to leverage background in account management and project management into a customer success manager position.PROFESSIONAL PROFILE•Relationship Builder: Consistently creates trust and builds positive, interpersonal relationships with stakeholders at all levels while maintaining an aggressive can-do drive that achieves client goals. •Seasoned Problem Solver: Excellent interpersonal communicator skilled at architecting impactful operational solutions for internal and external clients. Takes a consultative customer service approach to project delivery.•Team Oriented: Strong team leader and facilitator. Competent to acquire resources and coordinate the efforts of team members and subcontractors in order to deliver projects according to plan and budget.SKILLS PROFILECore Competencies: Operations Management • Sales Management • Event Management • Business Development • Brand Development • Relationship Marketing • Account Management • Strategic Partnerships • Vendor Negotiations • Market Research • Project Management • Scope Management • Schedule Management • Project Planning and Control • Risk Management • Budget Management • Contract Management • Customer Service • Vendor Management • Resource Management • Data Analysis • Brand ManagementProject Planning & Tracking Tools: CRM • Salesforce • HubSpot • Archtic • Asana • Microsoft Office (Word • Excel • Powerpoint • Outlook) • Zoom • Google Suite