Ben Steyn Email & Phone Number

Strand, Western Cape, South Africa

As the Head Of Digital Marketing, I take immense pride in elevating brands to the next level of success. My expertise lies in setting up and optimizing clients' social media accounts, ensuring a robust online presence that captures the attention of their target audience. Running powerful paid campaigns across various platforms.I'm committed to delivering.

Strand, South Africa

Now more than ever you need a steady stream of qualified leadsBy making use of PPC advertising, Sales funnels and the right software implementations, I will increase not only the leads coming into your business, but also increase your conversion rate.More Leads + Higher Conversions = Growth

Somerset West Area, South Africa

Direct, organize and co-ordinate the day-to-day work of the Service and Logistics Team to deliver the highest standard of internal and external customer service.

Cape Town Area, South Africa

• Initially recruited in the project management team for a Woolworths contract I achieved promotion into the role of Service Delivery Manager
• Providing leadership and direction to the service delivery team, providing updated and timely communication of all operations for colleagues and customers
• Coordinating updates for all project documentation, ensuring its accurate distribution to stakeholders
• Managing a variety of documents and reports, including sign-off and approvals, invoices, site inspections, quotations and purchase orders
• Liaising with service delivery teams including Dimension Data, Telkom and Appcentrix in order to coordinate services
• Overseeing all services provided to customers across the country, including performances of subcontractors

Cape Town Area, South Africa

• As Senior Team Leader my main responsibility is to act as project manager for all Woolworths National Projects on behalf of NES and NCS. Main Duties included:
• Assisting with planning and quotation of new store installations
• Coordinate resources on a national level
• Liaise with contractors to coordinate and schedule installations
• Liaise with the various Woolworths project teams for New Stores, CCTV installations, Store revamps, Voice and Data and Small Works
• Updating project documentation and distributing to various stakeholders

Welkom, South Africa

To stay ahead in the marketing game you need to consider that more than 70% of local business searches are done on the internet. Increase your business' internet marketing footprint today by contacting me

Klerksdorp Area, South Africa

• Responsible for leading a team of 6 technicians and 4 help desk personnel within this provider of innovative business solutions using ICT
• Providing solutions to a variety of escalated issues, liaising with network and server teams in order to collaborate and resolve issues
• Responding to customer queries and complaints in a professional and courteous way, ensuring resolutions are provided in a timely manner
• Providing the team with updates regarding monthly site improvements and challenges, while also monitoring call levels and ensuring SLAs are adhered to, liaising with technicians regarding calls as required
• Ensuring comprehensive compliance with customer-specific processes to ensure all aspects of the SLA can be adhered to, assigning calls to technicians and escalating issues as required
• Planning and scheduling resources for projects to ensure deadlines and objectives can be achieved, liaising with the project office regarding issues or challenges to be overcome

• Attending calls to complete on-site repairs for a number of hardware platforms including servers, routers, switches and routers, ensuring that all calls are completed within SLA allowances and schedules
• Monitoring stock levels, placing orders for new stock as required to meet customer requirements
• Leading a team of junior technicians, providing motivation and support to complete tasks effectivelyProjects include:
• AGA ServiceNow – conversion of a purely desktop team to a full level 1-3 support desk
• AGA SAP Training - deploying 144 computers to 3 training venues
• Standard Bank Welkom branch outage – restoring services to 100% capacity within 32 hours

Onsite repair of computer hardware

Prince 2 Practitioner, Project Management

Nncss, Nortel Networks

Ccna, Cisco Networks

Mcse, Windows Nt4

Studied my MCSE NT4