Language Solutions Manager
CurrentDesigning a development strategy for the whole department. Devising marketing strategy and vision. Planning and budgeting. Research and analysis of the translation and consulting services market. Segmentation of target groups. Attracting new clients. Preparation of offers and presentations. Attending business meetings and conducting negotiations. Building and managing client databases. Planning, implementing and monitoring promotions, evaluating and managing the results. Building and managing client relations. Communication with co-workers and partners – quality control, auditing, hiring strategies and remunerations preparation. Managing all stages of the translation service. Building and managing a team. Task management. Establishing a two-way communication between the team and the clients. Implementing ISO EN15038: 2006. Elaborating monthly and turn-over reports.