Specialisation : Retail Management• Mentoring sales executives.• Regular review of the sales executives.• Maintaining all the reports which include daily, weekly and monthly activities.• Setting up weekly meetings to show the sales curve.• Presenting iOS & Mac Features to executive customer.• Sales & Support in Retail Zone.• User level software support.• Trainer for who is new to Apple products.• Stock handling & Retail Merchandising.• Team-working & Corporate Dealing.

Specialisation : Store Level Customer Support & Sales*Handling Demonstration of all Apple Product1)Educating Customers what is Apple all about.2)Probing customers on their needs and wants.3)Relating the benefit of the product which compliments the feature within.4)Handling objections from customers in regards with the usage and technology of any Apple Device and accessories.*Providing Total solution1)Educating customer on the benefits of Apple Devices.2)Imparting knowledge on various other accessories available or any Apple Device and letting the customers know whats the benefit is to be derived.3)Helping the customers to explore the new experience to the whole new world of technology and acquiring a “WOW EXPERIENCE” from them.4)Letting the customers know about the benefit on selecting Imagine as one stop for all solution and service in regards to their Apple product.*Post Sales Customer Service1)In order to ensure that customer is satisfied with the product after a handson experience.2)To answer any objections or rectifying clarification in regards with the device if any.3)To letting the customers know what are the new arrivals in the store and how the new arrived product will be beneficial to them.4)Letting the customers know about any offers or promotion that is being introduced so that the sales of the store can be maximized and meeting personal targets.