Biswajit Saha Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

• Collaborated with Sales & Renewal managers to accurately label new opportunities in SFDC.• Applied advanced Excel functions, such as VLOOKUP, Pivot Tables, SUMIF, & COUNTIF, to perform comprehensive analysis of deals & validate Incremental Annual Contract Value, complemented by utilization of data visualization tools for data validation.• Improved customer satisfaction ratings, enhanced efficiency & expedited case resolution turnaround time for Sales & Renewal Managers by… Show more • Collaborated with Sales & Renewal managers to accurately label new opportunities in SFDC.• Applied advanced Excel functions, such as VLOOKUP, Pivot Tables, SUMIF, & COUNTIF, to perform comprehensive analysis of deals & validate Incremental Annual Contract Value, complemented by utilization of data visualization tools for data validation.• Improved customer satisfaction ratings, enhanced efficiency & expedited case resolution turnaround time for Sales & Renewal Managers by leveraging proficiency in PEGA Tool & CRM software for strong problem-solving in analytics.• Utilized 'Service Now' tool for raising support tickets & collaborating with CFT to meet SLA requirements, with an average TAT of within 24 hours. Show less

Hyderabad, Telangana, India

• Developed SEO optimization strategies & social media campaigns collaboratively with the Digital Marketing Team, analyzing insights from Google Analytics & Facebook Ads Manager to drive an increase in website traffic & a substantial rise in social media engagement.• Boosted efficiency by managing Ad Ops, Campaign Management, & Order Management using Google Ad Manager.• Elevated website traffic & boosted conversion rates through SEM & SEO strategies on the client network using… Show more • Developed SEO optimization strategies & social media campaigns collaboratively with the Digital Marketing Team, analyzing insights from Google Analytics & Facebook Ads Manager to drive an increase in website traffic & a substantial rise in social media engagement.• Boosted efficiency by managing Ad Ops, Campaign Management, & Order Management using Google Ad Manager.• Elevated website traffic & boosted conversion rates through SEM & SEO strategies on the client network using Google Analytics & Google Ads.• Optimized bandwidth usage while working on Streaming & Internet Line, exemplified through successful live streaming of a major event.• Enhanced efficiency & significantly optimized ad performance by working on Dashboard tools like Triton, Amperwave, Tap click, & Google Ad Manager. Show less

Kolkata, West Bengal, India

New Delhi, Delhi, India

Bengaluru, Karnataka

• Drove a boost in process efficiency & an enhancement in team performance over a 1.3 years tenure as a Business Operations Analyst,employing Excel for in-depth data analysis & reporting tasks including pivot tables, VLOOKUP, & charts.•Achieved an increase in engagement & expanded the audience for the Facebook marketing & advertising team by strategically applying ad targeting tools like Facebook Ads Manager & A/B testing strategies.•Headed a reduction in errors &… Show more • Drove a boost in process efficiency & an enhancement in team performance over a 1.3 years tenure as a Business Operations Analyst,employing Excel for in-depth data analysis & reporting tasks including pivot tables, VLOOKUP, & charts.•Achieved an increase in engagement & expanded the audience for the Facebook marketing & advertising team by strategically applying ad targeting tools like Facebook Ads Manager & A/B testing strategies.•Headed a reduction in errors & propelled team efficiencies within the Accenture training team as Subject Matter Expert (SME), skillfullyapplying project management expertise & fostering open communication channels.• Led cross-department brainstorming sessions & coordinated a successful marketing campaign in collaboration with the sales team, resulting in team productivity & an increase in project efficiency. Show less

Post Graduate Diploma In Management, Pgdm, Marketing, A

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations, A