Biswanath Kumar Email & Phone Number

A senior technology executive with over 18 years of experience in Network and Security Engineering, Production Operations Management, Infrastructure Support, Site Reliability, Risk Management, Service Delivery, Project and Vendor management in Data Center, Banking/Financial and IT services industry. Initial 10 years as hands-on technical engineer in the field of network Security, Routing & Switching, Load Balancer and WiFi technology. Post that gradually transitioned from Team Lead, Operations Manager to People & Performance manager for the Network SRE team.Key Strength:---------------. Driving strategic initiatives and leading large-scale transformation programs to achieve operational excellence through automation and better governance. . Ability to break-down complex issue into small task for better focus and progress tracking. . Exceptionally organised with a track record that demonstrates ability to adapt well and perform in competitive environment. . A proactive learner with a flair for adopting emerging trends & addressing industry requirements to achieve organizational objectives & operational norms.. A motivated and diligent team player with excellent relationship building & interpersonal skills.Major accomplishments:__________________________. Managed Service Transition using ITIL process guidelines and enhancement. Key focus on improving efficiency though automation, run book documentation and training, and tools for governance on SLA and KPI adherence. . Nexus software upgrade project completed for over 6000 devices in just 3 months whereas the original ETA was 7 months. This was possible by identifying the areas of automation and relentlessly working with network architect team and management to develop automaton Tool. . Global firewall Policy migration from CheckPoint to Juniper as a pre-requisite to demise legacy boxes for increased efficiency and cost reduction. Suggested enhancement in procedure for due-diligence and risk assessment. For instance, checking the drop logs for production flow in Juniper Firewall post migration to ensure no legitimate flow is being denied due to missing firewall rules. . Recognition and acknowledgement from client-side Business Unit head (Goldman Sachs) for the significant contribution in major project works. Effect delegation of work to subordinates/peers, commitment, accountability and teamwork was lauded by senior management.

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  Madurai Kamaraj University

  Computer