Abhijit Biswas Email & Phone Number

Bangalore Urban, Karnataka, India

Bangalore, India

• Member of IMS COE team with involvement in IMS and AWS cloud projects. Worked in pre-sales solution support for cloud and infrastructure services opportunities.
• Supported project account team in client discussions and technical analysis for cloud and infrastructure services opportunities.
• Built technical collaterals and trained project members on AWS cloud platform.
• Contributed to IMS COE team projects with a focus on IMS and AWS cloud solutions.

Bengaluru Area, India

I had to take an extended break to look after my ailing Mother who got critically ill and had to carry on intense battle with her medical condition which needed continuous nursing. The time-off was a blessing, it gave me the precious opportunity to spend time with my Mother and help her overcome the battle.

Bengaluru Area, India

• Successfully performed roles encompassing data center and end-user service operation, program management, IT infrastructure analysis, pre-sales, architecting solutions for– managed support. Helped client’s analyzing.
• Driven opportunities from pre-sales in managed service solution offering for small, medium & large infrastructure support and AWS IaaS cloud services outsourcing deals and helped projects to achieve success in due.
• Awarded with a certificate of excellence for the design and implementation of the units industrial portal.
• Vital role played in teaching and mentoring of budding pre-sales executives and guidance to pre-sales team in building effective solution responses on infrastructure support & AWS

Bangalore

• Performed dual roles in IT Service Delivery and Pre-sales.Core contributor in solution builds in several large deals - from USD 60mil to 180mil. Spearheaded the enablement of VDI transformation solution offerings. As a.
• Successfully conducted the first VDI POC for the organization’s IMS unit as part of a large RFP solution response. The exercise led to several subsequent VDI solution offerings and finally paved the way for a VDI COE.
• Led the $100K implementation of units Shared infrastructure Support Delivery Platform. This enabled cost effective offerings and fast on-boarding of small to medium sized client thus increasing revenue generation..
• Crucial contribution as part of the core team to analyze client’s expectation to find ways to cut down cost and enhance IT. Leading to transformation and consolidation opportunity generations for Infosys IMS enhancing.
• Crucial roles in devising managed service and transformation solution offering to medium & large infrastructure support outsourcing deals. Appointed as a key contributor of several strategic large deal & POC.
• Critical role in design and execution of instructional content and course materials, labs, exams for new joiners and fresher enablement

Bangalore

• Executed critical infrastructure project management for a large UK-bank and managed client’s resources across technologies – servers, storage, networks, database & vendors. Inducted into clients core production support.
• Executed successfully a large UK banks infrastructure projects from offshore. Directed 30 onsite client team members across technical domains to accomplish tasks - reduced client’s TCV by 40% per month
• Achieved the distinction of being selected as part of clients core Wintel Technical Design Authority and virtual support team from offshore and successfully delivered all requirements
• Crucial contribution as part of the core team as spoc to oversee the extension of clients (large UK bank) ODC to its second location within India. Executed successfully as member of banks core infrastructure team from.

Bangalore

• Project managed ODC infrastructure management for a large UK bank. Led a team of 15 members to support and manage banks offshore development center infrastructure. Appointed technical and information security SPOC to.
• Designed ODC management process and support model which evenually got replicated for other Infosys client ODCs.
• Won ODC Infrastructure management award in 2007 for successful handling of ODC infrastructure management.
• Crucial contribution as part of the core audit team to audit ODC management process and security for different client ODCs

Bangalore

• Owned and executed the implementation of Windows infrastructure at offshore for application development ODC build for an Australian telecom giant. Balanced priorities and allocated resources to provide maximum project.
• For Australian telecom giant executed the build and integration of its strategic project to build ODC environment at offshore, resulting in delivery of its first offshore project worth AUD 30mil in 6 months
• Lead managed service support for Wintel infrastructure of several other small ( ~ 6 months) duration infrastructure projects

• Successfully executed IT technical training, course ware design and build for corporate groups & nominees. Owned and managed the Windows environment system administration and shouldered the responsibility as the SPOC.
• Won ‘Best Consultant Award’ thrice in 2002 and once in 2003
• Lead consulting of corporate clients for defining and designing technical requirements and executed successfully the Wintel infrastructure support, IT training, course ware design and build

o Lead a technical field support team. Provided technical support to clients o Executed Windows AD architecture build, setup and e-mail node exchange operations. o o Provided technical assistance to sales/pre-sales team.o Carried out product and solution demonstration to Clients. o Planned pilots, carried out troubleshooting and bug fixes

Kolkata

A Startup business initiative in IT from Tamarai group, Chennai. My journey with IT started here. I was into operational support for the company's internal electronic mailing network operations, which served multiple client partners.

M.Sc, Physics-Electronics

Completed my Masters in Physics with special in Electronics

B.Sc, Physics

Completed by B.Sc with Physics as Major

Pre-University Science, Science (10+2)

High School Leaving Certificate