Bita Ghazanfari Email & Phone Number

Toronto, On, Ca

Mississauga, On

• Work with Business Development, Operations, Finance and Corporate Services to define and establish the overall management strategy and approach to performance data clean up, maintenance and quality control• Determine quality assurance criteria, test plans, and test cases and execute them to provide results consistent with expectations• Provide standardize processes related to data collection, analysis, measurement, business requirements gathering• Facilitate, present, and document technical and end-user requirements, business process specification development, report development, and development and execution of quality assurance plans

Mississauga, On

• Identified, investigated and assessed potential process improvement opportunities• Performed analysis of financial data to maximize efficiency and effectiveness of business strategies and initiatives • Developed, documented and analyzed business processes, calculated benefits for proposed changes, presented solutions, and developed final deliverables• Facilitated and led information gathering sessions with business partners to identify the problems, define project scope and document the current state• Monitored helpdesk tickets, triaged and forwarded to appropriate resources• worked with business partners and led change management and communication activities through change impact assessments

Mississauga

• Design, create and analyze various inventory reports for management and other business partners • Work collaboratively with Inventory, Sales and Pricing teams to analyze current sales, issues and identify opportunities to drive improvement• Discuss on data maintenance and inventory control issues with the management on a regular basis• Manage time, and report problems and discrepancies to the supervisor in a timely manner to assist clients as quickly as possible and encourage repeat business • Develop prioritization, resourcing, and budgeting plans on a daily and annual basis; as well as executing and completing new item set-up process • Implement and complete item discontinuation process and analyze prior week's performance• Cooperate with Planogram resources to communicate and support category goals and to ensure that the overall strategy for the category is reflected in planograms

Mississauga

•Reported the number of phone calls made internally regarding general inquiries, created spreadsheets, reports, tables, graphs, databases, pivot tables in MS Excel and suggested recommendations to reduce such phone calls•Provided ad -hoc executive and management reports, as well as analyzing and summarizing data into an easy-to-understand summary for management •Analyzed and model business requirements for check in/ check out system and people counting system at Hershey Corp•Tested the library system software and made research of possible software solutions

Windsor,On,Canada

• Assisted students by answering questions in person and via e-mail regarding the course. • Defined the final project guidelines for the students to program robots at two different stages, involving the robots’ performance and collaboration in playing sports and music. • Ensured the smooth operation and coordination of the robots through the revision of the physical and technical components in connection to the software used to mobilize them. • Evaluated and graded student performance, assignments and final exams.• Leaded and supervised teams of students and assisted them with operating software applications, such as AutoCAD and MS Project.

Windsor, On,Canada

• Collaborated with the Ford Company, exploring data sets to find patterns, trends and opportunities to develop machining processes. • Performed extensive data analysis and statistical modeling using MS Excel.• Liaised with clients to identify and define project requirements, scope and objectives, ensured that clients’ needs are met as the project evolves• Assessed engagement risk and identified mitigating actions. communicated relevant project information to the managers and project team• Created and maintained comprehensive project documentation, plans and reports using MS Sharepoint and MS Office• Scheduled, coordinated and participated in meetings and events, collected and distributed relevant materials, created detailed meeting minutes and highlighted and followed up on action items

Tehran, Iran

• Interviewed stakeholders to get to know their business needs.• Provided technical support for business applications and collaborated with cross-functional teams to design, develop and implement new business systems and applications.• Designed and developed Access Database and customized Access forms, reports, macros and modules to manipulate data and maintain company information. • Analysed and modelled business requirements in Microsoft Excel and ProVision.• Created and formatting documents, reports, charts, spreadsheets and presentations.

Master’S Degree, Industrial Engineering

Bachelor’S Degree, Computer Software Engineering