Technical Lead in modernization and cloud migration of large distributed transactional systems.

Technical leadership, Architectural Runway refinement, distributed systems design for large cloud migration initiatives for Commercial Property, Casualty, and Worker's Compensation products.

Leading agile development squads in innovation and emerging technology. Developed the mobile service application for Retail/Personal Property & Casualty Insurance policyholders. Developed the Amazon Alexa skill for Insurance policy and claims information retrieval. Developed telephone voice chatbot for billing inquiry using Amazon Lex AI chatbot service, AWS Lambda serverless technology, DynamoDB NoSQL Database Service, and API Gateway.

Technical lead for Campaign Management and Enterprise Marketing Management solutions used by 3500 Retail/Personal Insurance Sales and Service personnel. Customized and managed IBM Unica Campaign and Lead Management, Cognos Reporting, and Oracle Database products.

Infrastructure systems and test environment support for Personal Markets Sales & Service applications. Triaged application errors and systems/environment faults. Worked with the application technology support and software development teams to troubleshoot and resolve environment and infrastructure incidents and software defects.

Designed and built web applications and custom distributed software systems for a diverse clientele including CVS Pharmacy, Sun Microsystems and Harvard Business School

IT support for a boutique investment bank; J2EE 1.3 development on OrionServer with XDoclet and WebWork 1.4

Developed network management software for large telecom customers using Java Swing and custom Java-based server protocols.

Designed a large-scale web-based project management system for the building industry, initially with Allaire's Cold Fusion on Windows NT and Solaris, then migrated to WebLogic 3.1 on Solaris. Extensive use of JDBC and Servlet technology, using WebLogic's JDBC drivers for Oracle 7.3. Managed 6 engineers in migration process from Cold Fusion to JDBC and servlets.

Built a prototype for a web-based GIS system using HTML, Java Applets, and a custom-protocol server process in Java. Developed custom collaboration systems for intranets for architecture firms. Built Internet access solutions for architecture firms nationwide, systems based largely on Solaris 2.5, Linux, and Windows NT 4.0. Recommended, designed, deployed and maintained information security solutions for several medium- to large-size organizations.

Managed the network and servers for the second-largest ISP in the Northeastern US. Designed dial-up access systems using Linux servers and Livingston Terminal Servers. Built, configured, and maintained all servers for the operation of the organization, including SMTP/POP3 (email), NNTP (Usenet news), HTTP (web), DNS, and IRC servers on Linux and SunOS/Solaris. Wrote automation utilities for use by Customer Service and Technical Support personnel. Built out point-of-presence dial-up locations throughout New England.

Managed custom network installation, server configuration, and technical support for the largest of TIAC's business clients, including installation of high-speed Internet services (T1, ISDN, Frame Relay), installation and configuration of routers, switches, cabling client networks, and installation and configuration of various servers. Extensive experience in Systems Administration on various Unix derivatives (NetBSD, FreeBSD, Linux, SunOS/Solaris). Installation, configuration, and maintenance of all of TIAC's servers including email (SMTP/POP3), NNTP (Usenet news), DNS, FTP, web servers, terminal servers, routers, modem racks, and standing up point-of-presence locations around New England.