Habib Ouro Email & Phone Number

Eastleigh, England, United Kingdom

United Kingdom

Southampton, United Kingdom

• Coordination and day to day operational implementation of school projects across the South East.
• Overseeing multiple concurrent 12-week programmes, supporting the Project Managers and Senior Managers to achieve all specific project objectives.
• Cultivated relationships with suitable businesses to recruit positive mentors for Year 8 and 9 pupils.
• Monitored and managed mentor attendance and engagement with project mentees.
• Maintained scrupulous operational records and action plans on the CRM system.
• Produced regular operational reports consisting of all project metrics and related actions.

Southampton, United Kingdom

• Supported daily operations through the consummate management of all related administration such as room bookings, meeting agenda preparation and reporting for staff across all departments.
• Accountable for managing the centre’s financial expenditure, negotiating with stakeholders to ensure best costs for services and supplies such as facilities management, office supplies and marketing.
• Monitored the online customer enquiries platform covering the Hampshire and South-east, delivering excellent customer service whilst directing customers to the appropriate stakeholders promptly.
• Stock management, replenishment and ordering for the Operations Manager and Finance department.
• Maintained accurate and up to date customer records on the internal CRM system.
• General IT and administrative support including setting up and maintaining filing systems and archives.Notable Accomplishments:

London, United Kingdom

• Overseeing 4 simultaneous community projects across London with the remit of supporting240+ young people into education, employment or training.
• Successfully created, managed and delivered 8 homework club projects across London, whilstconsistently increasing the participation of community members.
• Recruited, trained and led a 6-strong team of Tutors delivering breakfast clubs and after-school tuition.
• Coordinated and managed project employees to ensure continued high standards and performance.
• Cultivated professional working relationships with key external organisations to gain information about services which would benefit disadvantaged participants for signposting purposes.
• Successfully negotiated the use of appropriate community spaces across London at low cost or for free.