Coordinating the delivery and quality of presales technology solution deliverables for infrastructure architectural needs.

Working as a technology generalist with larger corporate customers to uncover and develop opportunities by building strong relationships with customers on datacenter, edge, core, cloud, security, collaboration and services.

Responsible for design, install, configuration, implementation and support for all system infrastructure (such as servers, storage, middleware), providing technical guidance, oversight and acting as a point of escalation. Primarily focused on VMWare, Pure Storage, Cohesity, Netapp, Data Domain, Cisco UCS, Windows Domain, Exchange/O365 and Okta.

Responsible for managing the Windows, VMWare, Security, Connectivity, and Storage environment that support the Clinical, Business, and Infrastructure applications supported by the Information Systems department. Ensuring adherence to technical architecture standards, implementing and monitoring server based security.

Responsible for establishing new relationships with businesses looking for DRaaS with an RTO/RPO (as low as 15 minutes!), Networking and Data Center Architectural Design, and Full Outsourced IT.

As an L2 Systems engineer I reach out and help manage companies that look for expertise in Full IT Outsourcing, Cloud Services & Private Cloud Design (IaaS/DRaaS), Data Center / Centralized Storage (SAN), 24x7 NOC and Help Desk Team, Business Continuity / Disaster Recovery, Preventive Planning / Disaster Recovery Services, Communication & Collaboration, WAN / LAN Architecture Design, Security / Internet Filtering / Compliance.

Serve as HelpDesk Escalation point. Onsite technician for customer issues. Assist the L2 Engineer team resolve minor server/network problems, implement projects and proactively monitor system health of assigned customers.

Answer Helpdesk calls, Configure monitoring for customers, first response team to notify and escalate emergency issues.

Onsite: Westlake Village Graduate Campus