Mihir Y P.

Mihir Y P. Email and Phone Number

Business Enterprise and Solutions Architect | Commercial Platforms - AUTP - Chief Architect ERP CRM @ ITG Brands
New York, NY, US
Mihir Y P.'s Location
Manchester, New Jersey, United States, United States
Mihir Y P.'s Contact Details
About Mihir Y P.

A dynamic leader with expertise in aligning business objectives with cutting-edge technology solutions, specializing in Salesforce Sales, Service, & Marketing cloud platforms, Security, and ERP such as SAP integrations. I am adept at managing complex projects across global teams, leveraging Agile & SAFe methodologies to enhance client engagement, optimize workflows, & achieve measurable business outcomes.As a leader in Salesforce optimization projects, I drove the customization of Salesforce metadata, security, and contract templates for major F500, including Comcast NBC Universal, John Wiley & Sons, Stryker, BD, Humana, Zayo, Lab Corp, Daimler, J&J, Morgan, BMS, and Cardinal Health. My efforts focused on delivering tailored solutions that enhanced operational efficiency. By streamlining features and implementing phased strategies, I achieved a 15–25% cost reduction and enabled clients to realize faster ROI within 6 to 18 months.At Red Hat, I took charge of a critical integration project, aligning APTTUS CPQ/CLM with Salesforce. Leveraging Agile methodologies, I managed cross-functional teams, collaborated w/ C-level Execs & defined business requirements, and oversaw rigorous testing processes. These efforts ensured seamless delivery across multiple lines of business and delivered measurable improvements in contract management efficiency.Here is a snapshot of key achievements:- Configured Salesforce environments at Xerox, implementing workflows, validation rules, and user permissions while managing offshore and onsite resources to deliver scalable, high-performing solutions.- Spearheaded the implementation of Salesforce Service Cloud and Sales Cloud for Stryker, transitioning processes from manual to automated systems. Improved time-to-delivery by 150%, enhancing patient care and enabling real-time tracking of medical devices, physicians, and patients.- Designed and executed short- and long-term implementation blueprints for Comcast and Cardinal Health, saving 10–20% in upfront costs and accelerating delivery timelines. Delivered a 25% ROI increase through phased feature deployment and rapid execution.If you are looking for someone with a proven track record of driving operational excellence, fostering cross-functional collaboration, and delivering scalable, high-impact solutions, then email me: Mihir.Y.Patel@gmail.comKey Skills: Budget Management | Healthcare & Life Sciences | Business Process Optimization | Cross-functional Team Leadership | Executive Stakeholder Engagement | Resource Planning (Onsite/Offshore Teams)

Mihir Y P.'s Current Company Details
ITG Brands

Itg Brands

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Business Enterprise and Solutions Architect | Commercial Platforms - AUTP - Chief Architect ERP CRM
New York, NY, US
Website:
itgbrands.com
Employees:
1455
Mihir Y P. Work Experience Details
  • Itg Brands
    Business Enterprise And Solutions Architect | Commercial Platforms - Autp - Chief Architect Erp Crm
    Itg Brands
    New York, Ny, Us
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  • Tata Consultancy Services
    Enterprise Solutions Architect & Engagement Leader
    Tata Consultancy Services Feb 2019 - Present
    Mumbai, Maharashtra, In
    In this position, I have successfully driven pre-sales and post-sales efforts, including RFP creation, requirements gathering, and proof-of-concept development. By engaging with both internal and external stakeholders, I identified business pain points, aligned initiatives with key performance indicators (KPIs), and developed strategic blueprints and roadmaps to achieve organizational goals.My approach involves identifying misaligned technologies and recommending tools and processes better suited to day-to-day operations.I have also partnered with pre-sales and sales teams to uncover opportunities for cross-functional adoption of new technologies, fostering enhanced client engagement and expanding business relationships. Acting as both a Project Delivery Manager and Senior Business Analyst, I’ve effectively coordinated stakeholders and ensured alignment across business lines to successfully implement and integrate tools into existing systems.Selected Accomplishments: - Implemented Robust IAM Practices: Developed and enforced identity and access management protocols across Salesforce, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA), enhancing user security and streamlining access for over 500 users.Successfully integrated CPQ security controls: Salesforce ecosystem for supple chain and/or manufacturers clients within for Finance, Accounting and Health Cloud environments, developing a comprehensive blueprint and implementation strategy that enhanced compliance and data protection. Achieved a 35% reduction in security vulnerabilities and improved regulatory compliance, fostering trust and efficiency in sensitive data handling across both sectors streamlining business processes. -Improved contract management workflows by leading the implementation of a Contract Lifecycle Management (CLM) tool, integrating it with Salesforce and SAP ERP to streamline processes.Key
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  • Mainspring Consulting Group Llc
    Manager Of Service Delivery / Business Solutions
    Mainspring Consulting Group Llc Jul 2018 - Dec 2018
    Chicago, Il, Us
    In my role, I spearheaded the integration of APTTUS CLM across multiple lines of business at Red Hat, leveraging an Agile Scrum framework to streamline workflows and enhance collaboration. By leading cross-functional teams of up to 30 members, I drove operational efficiencies and ensured the successful achievement of project goals.Partnering with leadership and customer stakeholders, I established CRM best practices, improved contract management workflows, and aligned deliverables with organizational objectives. I prioritized compliance and data security by implementing robust measures, including encryption, authentication, and access controls, while tailoring development processes across all ERP & CRM ecosystems while integrating security functions amd identified threats.Through seamless implementation of CLM tools within Salesforce, I delivered improved contract management workflows that integrated efficiently with client systems. My efforts resulted in significant process improvements, fostering better collaboration across business units, ensuring compliance, and aligning outcomes with organizational priorities.Accomplishmemts- Developed high-level and detailed techno-functional proposals that align with organizational objectives by leveraging insights from business dynamics.- Delivered a major deployment of the Apttus CPQ/CLM initiative across Redhat’s global regions (NA, APAC, EMEA, and LATAM) by managing professional services for cloud platforms including SFDC & Apttus Contract Lifecycle Management & AWS- Established SOD Controls: Designed and executed a Segregation of Duties framework within Salesforce, identifying key business functions and mitigating risks by ensuring critical roles had controlled access to sensitive data.Key
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  • Fuji Xerox
    Sr. Salesforce Delivery Project Manager/Business Solutions
    Fuji Xerox Apr 2018 - Jul 2018
    Singapore, Sg
    In my role, I led Salesforce solution deployments across global operations, spanning South America, Europe, Asia, and North America, ensuring seamless integration with platforms such as Salesforce Lightning, AWS, and Oracle SCM. By leveraging agile methodologies and SDLC principles, I aligned projects with organizational goals, delivering measurable outcomes that enhanced operational efficiency.Collaborating closely with executive leadership and technical architects, I validated CRM strategies and optimized Salesforce implementations. This included enhancing functionality for large-scale user bases, such as Salesforce for Outlook (SFO), and tailoring solutions to meet specific business needs.Additionally, I coordinated cross-functional teams and project managers to deliver feature upgrades and platform integrations on time. As the primary escalation point, I drove operational alignment through actionable project plans, ensuring smooth project execution and stakeholder satisfaction.Key
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  • Regeneron Pharmaceuticals, Inc.
    Senior Technical Project Manager
    Regeneron Pharmaceuticals, Inc. Jan 2017 - Mar 2018
    Tarrytown, New York, Us
    In my role, I directed the implementation of Oracle R12 and Apttus CLM solutions, ensuring alignment with business objectives and seamlessly integrating procurement-to-pay workflows within Salesforce.com. Collaborating with business teams and third-party vendors, I developed business requirements, conducted proof of concepts, and evaluated the viability of new technologies to drive innovation and efficiency.I designed and implemented workflow solutions tailored to updated Oracle R12 features, supporting procurement, MSA, SLA, and SOW initiatives in partnership with cross-functional teams, including compliance, legal, and finance. Leading a $30M initiative, I managed the end-to-end project lifecycle, overseeing QA and Business Analyst activities, maintaining communication between stakeholders, and ensuring project timelines were met while delivering high-quality results. Additionally, I enhanced operational efficiency by reorganizing database administration through de-duplication efforts, improving data quality, and providing comprehensive user training to boost adoption and engagement.Key
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  • Healthfirst
    Salesforce/Agile Scrum Delivery
    Healthfirst May 2017 - Oct 2017
    New York, Ny, Us
    In my role, I directed Agile Scrum delivery efforts, managing use cases, coordinating phased feature releases, and addressing user pain points to enhance development efficiency and accelerate the delivery of high-quality features. In one key initiative, I spearheaded Stage 4 of a Salesforce implementation, increasing deliverable quality and productivity by 25% through improved collaboration, refined Agile practices, and strong team leadership.I also streamlined communication with management and stakeholders, proactively identifying risks, aligning project goals, and ensuring the timely delivery of Salesforce features. To support seamless transitions, I implemented post-deployment hypercare processes. By optimizing the Agile framework, I successfully accelerated Salesforce rollouts across multiple project phases while maintaining high-quality standards and delivering measurable project outcomes.Key
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  • Trac Intermodal
    Senior Oracle Erp Program Manager
    Trac Intermodal Jun 2016 - May 2017
    Princeton, Nj, Us
    • Led coordination of System Integration Testing (SIT) and User Acceptance Testing (UAT) for Oracle EBS Financials, utilizing waterfall and agile methodologies for successful implementation.• Managed cross-functional teams, bringing together subject-matter experts and project managers to address resource gaps and ensure alignment with business objectives.• Maintained regular communication with senior management, providing timely project updates and assessing impact on portfolio metrics and business cases.
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  • Gavs Technologies
    Vp Client Delivery Of North America
    Gavs Technologies Nov 2014 - Apr 2016
    Princeton, New Jersey, Us
    • Oversaw client service delivery for a global education organization, implementing Service Cloud solutions to enhance customer service management processes.• Streamlined case submission and resolution workflows by gathering and documenting requirements, ensuring timely support for faculty and staff.• Facilitated daily scrum meetings and sprint planning sessions to drive continuous improvement initiatives and boost team productivity.
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  • Deutsche Bank
    Global It Technical Delivery & Transformation Project Manager
    Deutsche Bank May 2013 - Oct 2014
    Frankfurt Am Main, Hessen, De
    In my role as the Global IT Technical Delivery & Transformation Project Manager at Deutsche Bank in Jersey City, New Jersey, I spearheaded IT and business transformation initiatives, ensuring compliance with regulatory requirements such as Basel II and Dodd-Frank. I coordinated the transition of IT services for production support and wealth management, implementing ITIL methodologies for effective service management. Additionally, I conducted resource planning and risk management activities to optimize productivity and enhance operational efficiencies across multiple domains.
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  • Emerson Commercial & Residential Solutions
    Enterprise Erp Oracle R12 Delivery Manager
    Emerson Commercial & Residential Solutions Jul 2012 - Jun 2013
    St. Louis, Mo, Us
    In my role as the Enterprise ERP Oracle R12 Delivery Manager at Emerson Commercial & Residential Solutions, I led a team of over 200 members to integrate Oracle R12 E-Business Suite with Hyperion Financial 9.1. I managed a budget exceeding $35M and developed comprehensive implementation strategies to ensure alignment with business objectives. My responsibilities included overseeing test execution, defect management, and change control activities to maintain the project's quality and integrity throughout its lifecycle.
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  • Knowledgent
    Pmo & Qa Practice Leader
    Knowledgent May 2011 - Jun 2012
    Warren, Nj, Us
    • Guided the Quality Data Management office to support IT clients in implementing enterprise-scale asset management and LMS systems.• Conducted audits on custom applications to identify and mitigate key risks related to performance, stability, and security.• Revolutionized QA and testing processes by championing automation services, enabling independent feature development across teams in the USA and India for Royal Bank of Scotland amd Citizens Bank-Post M&A.
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  • Ey
    Sfdc Project And Delivery Manager
    Ey Nov 2010 - Apr 2011
    London, Gb
    In my role as the SFDC Project and Delivery Manager at EY in Secaucus, New Jersey, I worked closely with stakeholders to gather and analyze business requirements, converting them into impactful technical solutions within Salesforce. I took charge of managing project timelines and budgets, ensuring strict adherence to quality standards throughout the project lifecycle.
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  • Cognizant
    Global Qa Practice Lead/Consultant
    Cognizant Dec 2007 - Nov 2010
    Teaneck, New Jersey, Us
    As part of Cognizant's QA practice, I managed a portfolio of Fortune 500 banking and financial services accounts, including JP Morgan, MetLife, Bank of New York, Sallie Mae, CS, Babson, Thompson, Wachovia, FranklinT, WesternU, Hachette, TFS, and BB&T. I oversaw profit and loss (P&L) management for QA services, ensuring financial stability, budget adherence, and client satisfaction across multiple accounts.I implemented quality assurance strategies and best practices to optimize client business processes and enhance service delivery. Additionally, I partnered closely with clients to introduce innovative QA methodologies, driving growth and expanding the scope of managed services while delivering measurable business value.Key
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  • Cgi
    It Project Manager
    Cgi Jan 2007 - Dec 2007
    Montreal, Quebec, Ca
    Independent Contractor / MPQA (Mihir Patel Quality Associates) Services, LLCDelivered HR and financial management systems, EDI, and e-commerce payment clearing backbones applications for NYC Departments of Finance and DoITT
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  • Cnbc
    Itil Process Analyst And Project Coordinator
    Cnbc Nov 2006 - Jan 2007
    Englewood Cliffs, Nj, Us
    Managed a project of various vendors, on-site to meet company’s goal for designing a process for QA & Business analysis within the SDLC. Completed the Design and got approval for implementation of IT services via COTS.
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  • Chubb
    Hcm Project Manager & Uat Lead
    Chubb Aug 2006 - Dec 2006
    Ch
    Independent Contractor / MPQA (Mihir Patel Quality Associates) Services, LLCManaged a project of various vendors, on-site, off-shore and offsite with Chubb 7 Sons staff of up to 5 developers, 10 QA and testing specialists, business analysts, service providers, and production support personnel while assessing the SDLC & testing effort to be implemented for all phases of the Peoplesoft HR, Self Service, HCM, Financials, CRM, and SOA implementation
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  • Inttra
    Senior Manager Qa Program Lead
    Inttra Aug 2005 - Aug 2006
    Parsippany, Nj, Us
    Managed a team of Designed, Developers, BA, QA, DevOps team of implemented and executed newly developed PMO governance and Requirement analysis and management for EDI technology.* Managed initial implementation of ITIL Governance for IT team in Parsippany, NJ and Singapore offices. Ensure customer / carriers communication via EDI platform enable complete transactions of B2C & B2B integration into supported shipping / trucking companies.
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  • The Walt Disney Company
    Independent It Consultant / Qa Lead
    The Walt Disney Company Aug 2004 - Aug 2005
    Burbank, Ca, Us
    Independent Contractor / MPQA (Mihir Patel Quality Associates) Services, LLC via SQAssociates Inc Conducted extensive project management deliverables of testing of EAI HUB, Web services, SOA, Business User Administrator, B2B, B2C, and e-Siebel Customer Service applications; developed test approach, plans, and scripts, created and enforced schedules, and reviewed deliverables for quality and operational readiness for Siebel 2000 via SDLC utilizing Lean and Agile methodologies for their upcoming retail business, parks, merchandise, hotel, Disney cruises and vacation packages.
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  • Commonwealth Gmac Real Estate
    Manager Of Quality Assurance
    Commonwealth Gmac Real Estate Oct 2003 - Aug 2004
    Managed a multiple number of teams & IT Dept: QA and testing specialists, business analysts, ITIL service providers, and production support.* Created IT Service Level Agreements (SLA), and managed all vendor negotiations, contracts, and relationships.* Coordinated the implementation of their data center.
  • Credit Suisse
    Disaster Recovery & Infrastructure Project Coordinator
    Credit Suisse Nov 2001 - Oct 2003
    Zurich, Ch
    Designed an effective disaster recovery strategy that supported continuous processing in a shared/linked-processing environment; evaluated requirements, capabilities and risks, reviewed and tested procedures, and ensured business unit ability to continue operations after disruptions across Equities, Fixed Incomes, Derivatives, and market Data feeds. Coordinated and ensure full solutions of their architecture and data centers on a global scale.
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  • Ibm
    Project Leader & Qa Manager
    Ibm Apr 1998 - Oct 2001
    Armonk, New York, Ny, Us
    • Offering strategic consulting services, I partnered with organizations such as IBM, Sony, and Credit Suisse, driving IT transformation and the successful implementation of enterprise solutions to unlock significant business value.• Crafting tailored project plans, I expertly managed resource allocations to optimize delivery and ensure the successful completion of projects across a wide range of industries, from entertainment to finance.
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Mihir Y P. Skills

Disney Quality Management Synergies Internet Backbone Ibm Hit The Ground Running Release Management Pmo Iso Commercial Finance Cost Fortune 500 Rad Agile Methodologies Business Administration Sop Development Autonomous Cmm Software Quality Hp Qtp Design Software Quality Control Horizontals Stabilization North America Baseline Human Resources Big 4 Capital Markets Sun Microsystems Crystal Reports Build Trust Caliber Strategies Middleware User Acceptance Testing Risk Management Bpt Policy Sla Agile Modeling Junit Documentation Project Management Ibm Rational Pmp Information Technology Test Planning Jersey Fixed Income Peoplesoft Crm C Spectrum Order Management Interfacing Communication Negotiation Cts Swot Marketing Comm Change Management Business Case France Toyota Services Responsibility Six Sigma Regulations International Soa Testing Peoplesoft Itil Coordinate Vendor Management Compliance Business Planning Actuate Report Web Services Highlighting Risk Trading Clarity Software Development Dun Vbscript Test Management Accounting System Automation Performance Management Edisim Shipping Infrastructure Oracle Database Finance Cycles Rfp Development Access Control Driving New Acquisitions Entrepreneurship Oman Major Clients Regulatory Compliance Data Conversion Sphere Db2 Crm Auditing Functional Requirements Workflow Approvals Data Center Eai Forecasting Bloomberg Trade Unions Project Leadership Validation Reports Loadrunner Xml Managed Services Testing Asset Management P&p Offshore Disaster Recovery Orlando Operational Readiness Solution Software Quality Assurance Soa Microsoft Service Delivery Partnerships Sox 404 Home Staging P&l .net Onshore Tactical Management Production Support Fix Protocol Osi Business Alignment Advertising Erp Quality Assurance Certified Software Quality Analyst Maturity Case Studies Webex Risk Assessment Timelines Project Planning Golang Investment Banking Expired Itko Lisa Data Integrity Corporate Development Presentations Media Software Integration E Commerce Bpo Roadmap Comparison Engagement Management Efficient Portals Lotus Notes International Project Management Microsoft Sql Server Records Management Green Belt Process Improvement Margin Improvement Equities Business Process Management Mil Test Procedures Asset Libraries Cmmi Budgets Message Queue Mergers And Acquisitions Evaluation Schema Securities Coordinated Databases Radar Vendors Sales Sales Operations Incident Management Hp Quality Center Mainframe Exp Sales And Marketing Singapore Cross Functional Team Leadership Windows Xp Organizational Structure Benchmarking Revenue Feasibility Studies Outsourcing Science Silktest Key Performance Indicators Charlotte It Strategy Physics Test Methodologies Technology Product Development Market Data Web Applications Telecommunications Software Documentation Tests Clearcase Strategy New Process Microsoft Office V&v Vss Customer Service Status Reports Solaris Pvcs Streamline Service Providers Start Up Ventures Business Advisory Analysis Cgi Open Workbench B2c Web Servers Provision Rfp Operating Systems Accountability Global Business Development Applications Hipaa Managerial Finance Business Analysis Suite Entertainment Testing Services Microsoft Project Lloyds Project Governance Functional Testing Contractual Agreements Sarbanes Oxley Act Context Ibm Iseries Client Satisfaction Internal Audit Sybase Private Clients Open Source Interfaces New York Hp Ux Scrum Concerts Eclipse Java India Sony Platforms Conceptual Modeling Delivery Pegasystems Prpc Product Quality Management Practices Consulting Business Design It Development Pwc Derivatives Business Initiatives Structure Return On Investment Oversight Test Suites Admin Salvage Title Legal Japan Assessment Management It Governance Mercury Short General Electric Hub Electronic Trading Systems Technology Solutions It Service Management System Requirements Boston Sdlc Execution It Audit Ibm Aix Harness Languages Business Services Data Recovery Weblogic Corporate Management Engagements Uml Organizational Restructuring Management Consulting Building Trust It Consulting Piloting Clearquest Edi Training Home Infusion Supervisory Enterprise Software Vendor Negotiation Transitions Private Equity Quality Control Incident Third Party Applications Pune Shell Scripting Operational Oversight Lombardi Schedules Quality Center Strategic Planning End User Training Operations Software Testing Credit Checks Business Intelligence Tfs Technical Support Business Process Improvement House Engagement Integration Solutions E Business Risk Management Consulting Art Rup Vignette Testers Government Regression Testing Visio Windows Nt Financial Services Pmbok Test Cases Production Management Business Process Test Strategy Swift Payments Manual Handling Test Process Development Meetings Directing Siebel

Mihir Y P. Education Details

  • New Jersey City University
    New Jersey City University
    Finance
  • Symbiosis International University
    Symbiosis International University
    Client Relationship Management
  • New Jersey City University
    New Jersey City University
    Physics

Frequently Asked Questions about Mihir Y P.

What company does Mihir Y P. work for?

Mihir Y P. works for Itg Brands

What is Mihir Y P.'s role at the current company?

Mihir Y P.'s current role is Business Enterprise and Solutions Architect | Commercial Platforms - AUTP - Chief Architect ERP CRM.

What is Mihir Y P.'s email address?

Mihir Y P.'s email address is mi****@****ail.com

What is Mihir Y P.'s direct phone number?

Mihir Y P.'s direct phone number is +1 514 841*****

What schools did Mihir Y P. attend?

Mihir Y P. attended New Jersey City University, Symbiosis International University, New Jersey City University.

What skills is Mihir Y P. known for?

Mihir Y P. has skills like Disney, Quality Management, Synergies, Internet Backbone, Ibm, Hit The Ground Running, Release Management, Pmo, Iso, Commercial Finance, Cost, Fortune 500.

Who are Mihir Y P.'s colleagues?

Mihir Y P.'s colleagues are Pedro Estevez, John Merkel, Steven Brooks, Kuntz Sheila, Kyle Nelams, Mba, Bruce Jessup, Billie Jo Curran.

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