Brenda Taylor

Brenda Taylor Email and Phone Number

I have 35 years of experience with technology as well customer service. My personality consist of analytical ways of thinking and a love for problem solving.
Brenda Taylor's Location
United States, United States
Brenda Taylor's Contact Details

Brenda Taylor personal email

n/a
About Brenda Taylor

I’ve built a history with proven success in consumer relations, with extensive years on the front lines as a resolution specialist. Proficient in marketing, crowd sourcing and advertising. Technical skills include expert knowledge using Microsoft Excel, Word, PowerPoint and Access in addition to Computer Science. Recent accomplishments include Apple certification, equipped with knowledge to troubleshoot and repair all iOS and Mac OS devices.Presently in the process of earning my Certified data professional (CDP) and Certified information systems security professional (CISSP) certifications as well as Microsoft certification.

Brenda Taylor's Current Company Details

I have 35 years of experience with technology as well customer service. My personality consist of analytical ways of thinking and a love for problem solving.
Brenda Taylor Work Experience Details
  • Delta Air Lines
    Customer Experience Supervisor
    Delta Air Lines Aug 2021 - Aug 2023
    Booking reservations. Ticketing support
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  • American Express Global Business Travel
    Centurion Membership Manager
    American Express Global Business Travel Mar 2020 - Jul 2021
    One stop shop for servicing our most prestigious card members.
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  • American Express Global Business Travel
    Travel Consultant
    American Express Global Business Travel Jan 2019 - Jun 2021
    Georgia
    Helping you create your best memories, by making sure you have the best experiences!
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  • Amazon
    Customer Service Representative
    Amazon May 2017 - Feb 2019
    Atlanta, Georgia
    Taking inbound calls providing superior customer satisfaction.
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  • Kelly Services
    Technical Specialist
    Kelly Services Feb 2018 - Nov 2018
    United States
    Technical specialists for Global industry
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  • Teletech
    Team Manager
    Teletech Sep 2016 - Mar 2018
    Managing a Team of 20+ call center agents. Coaching on metrics and performance. Attending all Uptraining as needed.
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  • Xerox
    It Specialist
    Xerox May 2015 - Oct 2016
    Provided trouble shooting for mobile devices.
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  • Sitel
    Email Support
    Sitel Nov 2014 - Sep 2016
    Responding to emails from customers and resolving issues.
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  • Sykes Powered By Alpine Access
    Customer Support Specialist
    Sykes Powered By Alpine Access May 2013 - Apr 2014
    Fayetteville, Georgia
    Assisting customer with vehicle installed connected car device.
  • Teletech
    Consumer Relations
    Teletech Sep 2006 - Oct 2009
    I was the liaison between the customer and the store. I would resolve disputes associated with the customer's experience.
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Brenda Taylor Skills

Microsoft Office Social Media Customer Service Public Relations Marketing Social Media Marketing Marketing Strategy Event Planning Marketing Communications Editing Advertising Microsoft Excel Microsoft Word Outlook Customer Satisfaction

Brenda Taylor Education Details

Frequently Asked Questions about Brenda Taylor

What is Brenda Taylor's role at the current company?

Brenda Taylor's current role is I have 35 years of experience with technology as well customer service. My personality consist of analytical ways of thinking and a love for problem solving..

What is Brenda Taylor's email address?

Brenda Taylor's email address is br****@****rox.com

What schools did Brenda Taylor attend?

Brenda Taylor attended Devry University, Advanced Career Training.

What skills is Brenda Taylor known for?

Brenda Taylor has skills like Microsoft Office, Social Media, Customer Service, Public Relations, Marketing, Social Media Marketing, Marketing Strategy, Event Planning, Marketing Communications, Editing, Advertising, Microsoft Excel.

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