• Managed daily operations, drove business results, and ensured quality standards• Supervised, led, mentored, and developed staff• Provided effective communication between team members and management and motivated team members through initiatives• Was responsible for hiring, training, developing, and scheduling team members • Ensured all employees understood and practiced safe food handling procedures• Reviewed company policy and procedures to assess the quality of restaurant operations• Ensured all guests were provided with excellent customer service and had a great dining experience• Addressed and resolved customer issues and complaints

• Sold new and used motorcycles in addition to optional parts, accessories, HOG memberships, F&I products, warranties, and service contracts, etc. • Greeted customers, answered telephone calls, responded to emails, and provided exceptional customer service throughout the buying process• Met all new and used sales quotas as agreed upon with the sales manager• Followed all procedures to complete paperwork and handled confidential and sensitive information about customers• Maintained the showroom and display of motorcycles and used computerized inventory system to assist customer in searching for a motorcycle that met their standards and price point

• Managed daily operations, drove business results, and ensured quality standards• Supervised, led, mentored, and developed staff• Provided effective communication between team members and management and motivated team members through initiatives• Was responsible for hiring, training, developing, and scheduling team members • Ensured all employees understood and practiced safe food handling procedures• Reviewed company policy and procedures to assess the quality of restaurant operations• Ensured all guests were provided with excellent customer service and had a great dining experience• Addressed and resolved customer issues and complaints

• Was responsible for leading bar operations with a focus on delivering high quality seafood and beverage service while maximizing our guest satisfaction• Hired, trained, supervised, and mentored staff member• Monitored stock and inventory of the bar and ensured bar items were order in a timely manner• Drove sales and guest satisfaction while ensuring compliance with all employment policies• Managed performance of team members, including conducting performance evaluations, training, coaching, and disciplining• Ensured all guests were provided with excellent customer service and were satisfied with their experience