Using Chief Architect to create plans for renovations and new construction- from the layout to the selection of interior design. Managing clients projects from beginning to end (purchasing, budgeting, helping with selections, etc.) Using graphic design to help with needed areas within the business.

New Club Opening 2014-2015Cashier: Provide excellent Customer Service while ringing members up.Front Line Supervisor: Supervise day-to-day operations on the frontline. Assign registers and give break times to cashiers daily. Develop a positive and safe working and shopping environment, handle emergency situations, and help resolve issues promptly. Ensure cashiers follow BJs policies and regulations. Ensure that frontline is kept clean and organized, while attending to blinking lights and any problems members may have.Membership/Customer Service: Assist members with returns, exchanges, and pick-ups. Answer telephone calls from members and other clubs to answer questions, transfer calls, and help with any issues members might have. Inform members and non-members about the different membership options and help sign them up and/or upgrade members to rewards. Meet sales goals and convert non-members or trial members to paid members. Cash Office: Manage club money, sort and count cashier bags, and set up cashier tills. Sign in and out keys and tills and ensure lottery and podium drawers are correct. Swap smaller bills with the FLS, keep track of petty cash, and maintain daily/weekly sales reports and other paperwork. Personnel Clerical*: Maintain personnel records and record employee information such as personal data, benefits, tax data, attendance, reviews, termination dates and reasons, etc. Process employment applications, give orientation to new team members, and give proper computer training to each team member for each department. Keep employee files up to date, including address and phone number changes, tax data changes, etc. Collect data from personnel records and prepare reports.*Played the role of Personnel Manager while ours was out on a LOA for over four months. (Experience writing schedules, helping team members resolve issues, fixing time-clock punches, etc.)Cross-trained: Asset protection, Bakery, Clothing, Recovery, Carts, Jewelry

Manage a team while making sure all jobs are done correctly, on time, and up to quality standards. Ordering supplies and keeping track of budget, making sure rewards are utilized, and coaching teammates. Working with different machines to make sure printers are working correctly, and taking in jobs with realistic time-frames. Providing excellent customer service, and allowing customers to see all that we can do for them and their business.

Handle teller transactions accurately, and provide excellent customer service. Take advantage of the sales opportunities that pop up in conversation and use your best judgement when referring different sales products to best fit their needs.

Provide excellent customer service, Ring customers up for orders, Answer any questions customers may have about products for art projects or current class lists, etc.