Jaylen B Email and Phone Number
🌐 About Me:I am a passionate and dedicated cybersecurity being blending technical prowess with creative flair. I enjoy learning and helping others to the best of my ability. With a solid foundation in graphic design and a proven track record in customer support, I'm on a mission to contribute my diverse skill set to the ever-evolving world of cybersecurity. I started cybersecurity because my mom accounts would get hacked. I want to help save mothers all across the globe and prevent families from suffering the same fate.🌟 What I Offer:My unique blend of technical acumen and creative prowess allows me to approach cybersecurity challenges with innovative solutions. Eager to leverage my skills in a dynamic cybersecurity environment to enhance digital safety and user experience. I want to assist in preventing families from suffering hacked.
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Service Desk AnalystL3Harris TechnologiesWest Lafayette, In, Us
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Service Desk AnalystL3Harris Technologies May 2024 - PresentUse software tools to create and update tickets for each client call and email received. Works with VPNs, Authentications, Password Resets, Investigate Diagnostics, Active Directory, Command Terminal, Microsoft Operation Systems, and MacOS. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. -
Volunteer MentorDean & Barbara White Family Foundation Inc Jul 2023 - PresentMerrillville, Indiana, United StatesOver the summer and towards Christmas break, I mentor at the local community center. I like to give guidance to youths that do not have much knowledge about school, scholarships, or other programs that are not advertised. I make sure the students feel safe and comfortable talking about their goals and aspirations. Once I learn their goals, we strive to achieve them. -
Graphic DesignRockablock Sep 2022 - PresentIndiana, United StatesGraphic design items such as, but not limited to wireframes, t-shirts, logos, flyers, banners, and social media posts. Screen printing shirts, cleaning and maintaining work area, file management, assisting clients, and helping with events. Flexibility and demonstrate proficiency with Adobe Creative Cloud (Photoshop, InDesign, & Illustrator) -
Research AssistantRockablock Sep 2022 - Present
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Customer Support SpecialistTeleperformance Jun 2016 - Jan 2018Lake County, Indiana, United StatesDevelop a deep understanding of our technology products and Medicare offerings to provide accurate information to customers.Stay updated on industry trends, technological advancements, and changes in Medicare policies.Identify and resolve customer issues promptly, ensuring a positive customer experience.Collaborate with cross-functional teams to address complex problems and escalate issues when necessary.Communicate clearly and professionally with customers through various channels, including phone, email, and live chat.Provide educational materials and explanations regarding technology features and Medicare options.
Jaylen B Education Details
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Information Technology -
Cyber/Computer Forensics And Counterterrorism -
Pre-Chiropractic Studies
Frequently Asked Questions about Jaylen B
What company does Jaylen B work for?
Jaylen B works for L3harris Technologies
What is Jaylen B's role at the current company?
Jaylen B's current role is Service Desk Analyst.
What schools did Jaylen B attend?
Jaylen B attended Techworkshop, Ivy Tech Community College, Purdue University.
Not the Jaylen B you were looking for?
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Jaylen Randolph, B. S.
Industrial Technology Management And Applied Engineering StudentPine Bluff, Ar
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