Bj B. Email & Phone Number

Seattle, Wa, Us

United States

* Owns the health, improvement, measurement, compliance, and automation of the incentives payouts processes and tools for US, Canada and LATAM LOBs* Accountable for high-quality process optimization and instrumentation across all project phases* Owns relationships with Business, Ops, and Engineering teams to understand existing processes and systems* Translates business and operational strategies into process improvement efforts * Identifies and leads process improvement projects* Designs processes for automation/workflow and execution* Manages calculation and payment compliance for Canada/LATAM* Manages change control, issues, and escalations. Responsible for cross-group coordination and milestone management* Captures technical requirements for calculation and payments* Ensures execution of process SLAs

Bellevue, Washington, United States

* Technical strategy and project management* Program ROI optimization* Roll out of Automated Testing spanning integration and functional testing* COE Toolkit for Citizen Developer applications

Greater Seattle Area

*Leading Cloud-based Digital Process Automation (DPA) infrastructure platform launch based on K2 and Azure. *Cross collaboration with technical SMEs and teams, writing and deploying Infrastructure as Code templates, solution analysis*Supporting DPA developers and overseeing technical work with the focus on infrastructure track and emerging best practices *Day to day platform support with rotating 24/7 on-call duties*Facilitating knowledge sharing, root cause analysis, and weekly issue management *Consulted on DPA Adoption topics: solution architecture & feasibility *Stepping into the role of a Technical Project Manager to manage parallel workstreams

Greater Seattle Area

* Responsible for incubating Digital Process Automation practice including definition of BPMS platform selection criteria, competitive research, and vendor evaluation* Through a series of POCs, prospecting and evangelizing the value of DPA among Business and IT* Definition of expert services to complement opportunity assessment, feasibility, effort, risk, and cost* Evangelizing BPM and education work with key stakeholders through roadshows, presentations, and Digital Transformation Days* Collaboration with the Enterprise Architecture community and Business Leaders on automation opportunities* Evaluating cross-industry BPMS implementation methodologies* Creating and working with business process models using BPMN and the Nordstrom Process Architecture Framework* Maintaining relationships with industry analysts, vendors, and consulting companies

Greater Seattle Area

* Performed technical management responsibilities on a global compliance project* Worked directly with Business owners and TPMs* Supported development of Appian 7.x applications * POCs and competitive analysis work: Fraud and abuse use cases* Consulted on Pegasystems features during vendor evaluation* Scrum Master

Greater Minneapolis-St. Paul Area

*Consulted in areas of Solution Architecture, effort and hardware sizing, feasibility assessments, technology road mapping, competitive analysis and project governance. *Supported the formation of the BPM COE, with the vision to introduce Pegasystems' BPMS technology across multiple segments and LOBs. *Collaborated with other COE architects on the definition of reference and BPM architecture standards for the Enterprise. Helped with technical escalations.*As a Solution Architect supported the implementation of the End to End Case Management ecosystem for the largest business segment, with the goal of integrating multiple applications into one, cohesive CRM/BPMS platform for the Customer Service. *Advised on topics of BPMS and Case Management and facilitated BPM enablement on the project team. *Assisted with upgrades and data migrations.*PegaWORLD 2013 Enterprise Adoption Award team winner for diverse applications of BPM.

Orange County, California Area

Leading the team responsible for development and support of large-scale, mission critical BPM applications on the Pegasystems PegaRULES platform.

United States

Responsible for providing high quality consulting services on all project assignments. Working as part of a project team to ensure that the business and technical architecture of the delivered solution matched customer requirements. Led teams and mentored less experienced architects. Trained customer resources.Developing high quality deliverables across all project phases (Inception through Transition). Ensured delivered work product met/performed to technical and functional requirements. Member of DCO and Healthcare Industry framework Expert Groups.

Orange County, California Area

Responsible for developing Enterprise Information Integration (EII) components using Pega, XML, Java and Microsoft technologies. Designed and implemented application to support the launch of Medicare Part D reform.

Orange County, California Area

Specialized in business process optimization using middleware and script based data automation. Led development of a quality control decision system for manufacturing. Collaborated on new product features with customers. Introduced extreme programming methodology.Performed technical presentations to executives and business stakeholders. Managed offshore development team, vendors and strategic partnerships.

Orange County, California Area

Designed and executed technical architecture for the online community platform. Provided consulting advice. Chaired technical meetings, performed POC. Coordinated with technical staff and multiple project owners. Coached technical staff.

Issaquah, Wa

As part of MS Sales technical team I worked on porting financial applications to the web.

Bachelor Of Arts - Ba

Aa

Education record

Education record