Bj C. Email & Phone Number

Valenzuela, NCR, PH

• Manages end-to-end recruitment delivery for designated Business Units (focused on Digital Banking or Australia Business Transformation (ANZx), Private Banking and Advice, Wealth including Remediation and.
• Acts as POC for Team Lead when on leave. Tasks would include… Show more
• Acts as POC for Team Lead when on leave. Tasks would include managing the work allocation, overseeing recruitment operations, managing & de-escalating pressing concerns raised by Hiring Managers & Business Partners.
• Delivering lowest possible ‘cost per hire’ without compromising service quality for designated Business Units across Australia geography of ANZ.
• Lead and participates in various initiatives and projects to do 'refining’ of service delivery within Global resourcing. This includes driving projects across global resourcing’s transformation such as CORE Service.
• Diversity and Redeployment champion - focusing on putting diversity hiring in shortlists including candidates that are on our redeployment programme

Philippines

• Manages end-to-end recruitment delivery for designated Business Units (would include Customer Contact Centre, Retail Banking (Branch Network), Corporate/Support/Central Functions, Technology, Risk, Finance, Business &.
• Acts as POC whenever the Talent Acquisition Manager is on leave. Tasks would include managing the work allocation, overseeing recruitment operations… Show more
• Acts as POC whenever the Talent Acquisition Manager is on leave. Tasks would include managing the work allocation, overseeing recruitment operations, managing & de-escalating pressing concerns raised by Hiring Managers.
• Delivering lowest possible ‘cost per hire’ without compromising service quality for designated Business Units across Australia geography of ANZ.
• Lead and participates in various initiatives and projects to do 'refining’ of service delivery within Global resourcing. This includes driving projects across global resourcing’s transformation.
• Sourcing channel lead for Redeployment and Talent Pipelining (includes creating process maps, improvements and management of these portals). Sourcing channels include Taleo Database, LinkedIn, Seek, Indeed, and.

Philippines

• Performs a number of key elements of recruitment delivery for designated Business Units in ANZ's Manila Service Centre (Technology, Risk, Finance, and Contact Centre)
• Provides best practices and mandated recruitment services to Hiring Managers and Talent Acquisition Managers ensuring compliance to ANZ practices and policies relating to recruitment
• Delivers optimal ROI through sourcing and qualifying high quality of candidates whilst meeting service
• Conducts In-Depth interviews… Show more
• Conducts In-Depth interviews for candidates based in the Manila Hub to provide excellent shortlist to the Hiring Managers
• Pro-active sourcing of talents via LinkedIn, Taleo Database and other sourcing channels

Philippines

• Performs a number of key elements of recruitment delivery for designated Business Units in a designated geography (Technology, Risk, Finance, Corporate/Support/Central Functions, Retail Banking, Business Banking.
• Provides best practices and mandated recruitment services to Hiring Managers and Talent Acquisition Managers ensuring compliance to ANZ practices and policies relating to recruitment
• Delivers optimal ROI… Show more
• Delivers optimal ROI through sourcing and qualifying high quality of candidates whilst meeting service
• Conducts In-Depth interviews for candidates based in New Zealand to provide excellent shortlist to the Hiring Managers
• Pro-active sourcing of talents via LinkedIn, Taleo Database and other sourcing channels

Makati City

• Responsible for effective and fast recruitment process for Initial Interview and Competency Based Interviews.
• Oversees the hiring process of candidates for two specific clients.
• Facilitates the job offer process of candidates who passed the computer-based tests and competency based interviews.
• Manage and monitors the pre-employment requirements of candidates from the pre-hire orientation up to their pre-medical examinations.
• Responsible for providing current recruitment… Show more
• Responsible for providing current recruitment knowledge and trends within the BPO industry.

Pbcom Tower, Ayala Avenue, Makati

• Administers Online Personality Tests (MBTI and Learning Style), Skill Check (IQ Test, Typing Skills, and Situation-based scenarios for Customer Service and Sales), Written Examinations
• Interview real-time applicants (Initial and In-Depth)
• Phone Screen applicants for Customer Solution Officer posts
• Assigned to various HR tasks (i.e. YTD Expense trackers, selected Compensation and Benefit tasks, Employee Relations programs and Corporate Communications tasks)

Exportbank Plaza, Chino Roces Ave., Makati

• Worked for Earthlink (A leading ISP in the US)
• Has received Best Agent Status for six consecutive months and had never been ranked below 10 over 60 agents.
• Has exceeded expectations on Monthly target scorecards that include sales, handling time, and customer satisfaction

Bachelor'S Degree, Psychology, 4.75

Activities and Societies: Member, Debate Society CSQC 2001-2004 Student Council PRO of CSQC 2001 Student Council Auditor of CSQC 2002.

Education record

Highschool Diploma

Activities and Societies: Debate Team, Student Council, Performance & Arts Group, School Paper, Inter-school Competitions

Education record