Principal
CurrentOversees all aspects of IT Accelerant's strategic vision while driving growth and establishing IT Accelerant as the leading partner of choice for small to mid-size businesses in Colorado.
Mar 2024 - Present
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Ben Drawbaugh Email & Phone Number
Principal
at
IT Accelerant
1 work email found
@thompson.com
7 phones found area 813, 410, and 772
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Ben Drawbaugh? Overview
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Quick answer
Ben Drawbaugh is listed as Principal at IT Accelerant, based in Denver Metropolitan Area, United States. AeroLeads shows a work email signal at thompson.com, phone signal with area code 813, 410, 772, and a matched LinkedIn profile for Ben Drawbaugh.
Ben Drawbaugh previously worked as RVP, Service Operations at Thrive and Director of Service Delivery at Thrive. Ben Drawbaugh holds Bachelor Of Science from Florida State University.
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Email format at IT Accelerant
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{first}.{last}@thompson.com
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Profile bio
About Ben Drawbaugh
I'm a high impact, technical IT leader with excellent business focus. I've been developing IT solutions to accelerate business for more than twenty years. I live to envision, implement and deliver world class IT solutions that helps businesses grow.Message me with your business goals and let me accelerate it with technology.I'm just as passionate about helping others as I am about technology. Father of 3, husband for 20+ years, mountain biker, snowboarder, car guy, former Engadgeteer, Nole.
Listed skills include Microsoft Exchange, Microsoft Lync, Vsphere, Windows Server, and 30 others.
Current workplace
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13 roles
Ben Drawbaugh work experience
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Rvp, Service Operations
• Motivate and coach both management and individual contributors services teams to achieve departmental goals and drive excellent and consistent customer service. • Manage and develop services teams to deliver excellence in service aligned with standards. • Identify and manage to key performance indicators within each function. • Continue to build upon a service delivery model support facilitating scale aligned with continued growth of the teams. • Conduct annual performance reviews for all management direct reports. • Uphold procedural requirements around prioritization, communication, documentation, escalations, etc. • Work seamlessly with account management teams to ensure highest levels of client satisfaction are met with clear identification of opportunities to improve technical services/support. • Follow up with customers to identify areas of improvement and provide customer feedback to the appropriate internal teams and management
Mar 2023 - Mar 2024
Director Of Service Delivery
Technical leader delivering value to client by leveraging IT in awesome ways that accelerate success. Building relationships with clients and supporting the sales process through technical expertise. Define solutions based on technical requires to deliver cutting edge services. Leading a strong technical team to success.• Lead a team of engineers, administrators, project managers, and service desk personnel to implement and maintain solutions.• Oversight of the various technical teams and vendors.• Build relationships with clients and identify solutions that drive business value.• Able to connect with both executive leaders and technical staff, on their preferred level.• Present the value of our cloud solutions to customers.• Participate in the consultation to customers and validation of our solutions.• Identify solutions to reduce support costs.• Manage incident response, notification, troubleshooting and resolution • Develop and implement business continuity protocols to meet our customers needs.• Oversees security of DSM internal systems, networks, and enterprise information. As well as that of our clients.• Oversee new hire onboarding
Jun 2022 - Mar 2023
Jun 2020 - Jun 2022
Service Delivery Manager
Technical leader delivering value to client by leveraging IT in awesome ways that accelerate success. Building relationships with clients and supporting the sales process through technical expertise. Define solutions based on technical requires to deliver cutting edge services. Leading a strong technical team to success.
Mar 2018 - Jun 2020
Director, Service Delivery
Technical leader delivering value to client by leveraging IT in awesome ways that accelerate success. Building relationships with clients and supporting the sales process through technical expertise. Define solutions based on technical requires to deliver cutting edge services. Leading a strong technical team to success.
Jul 2016 - Jun 2018
Director Of It Infrastructure
Provide business knowledge, technical skills and strategy related to managing and providing maximum performance of enterprise LAN, Internet, WAN, VoIP infrastructure environments to meet business needs.
Jan 2014 - Jul 2016
Contributing Editor
Covered the daily news as well as write reviews and other long form pieces like editorials and comparisons.
Jan 2006 - Dec 2014
Director Of Infrastructure
Designed, implemented and supported an IT infrastructure for up to 300 users, which includes 80 servers. Redesign the entire server, network and desktop infrastructure, which now consists of almost all virtual servers, Windows 7, SCCM 2012, vSphere 5.1, Exchange 2010, MPLS, Palo Alto Networks, Dell servers, Cisco routers\switches and Cisco Phones.
Jul 2010 - Dec 2013
Lan Analyst Ii
Manage and support the IT infrastructure to service thousands of users and hundreds of servers. This included vSphere and deploying layer 7 LAN firewalls to meet PCI compliance.
Feb 2007 - Jul 2010
Network Engineer
Deployed infrastructure upgrades like Microsoft Exchange and Windows Server 2003.
Nov 2004 - Jan 2007
System Engineer
Supported multiple community banks with day to day IT needs as well as designing and implementing additional infrastructure to support new branches.
May 2004 - Nov 2004
Sep 2002 - May 2004
2 education records
Ben Drawbaugh education
Bachelor Of Science
Associates
FAQ
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What company does Ben Drawbaugh work for?
Ben Drawbaugh works for IT Accelerant.
What is Ben Drawbaugh's role at IT Accelerant?
Ben Drawbaugh is listed as Principal at IT Accelerant.
What is Ben Drawbaugh's email address?
AeroLeads has found 1 work email signal at @thompson.com for Ben Drawbaugh at IT Accelerant.
What is Ben Drawbaugh's phone number?
AeroLeads has found 7 phone signal(s) with area code 813, 410, 772 for Ben Drawbaugh at IT Accelerant.
Where is Ben Drawbaugh based?
Ben Drawbaugh is based in Denver Metropolitan Area, United States while working with IT Accelerant.
What companies has Ben Drawbaugh worked for?
Ben Drawbaugh has worked for It Accelerant, Thrive, Dsm Technology, A Thrive Company, It Productivity Partners Inc, and Provest Llc.
How can I contact Ben Drawbaugh?
You can use AeroLeads to view verified contact signals for Ben Drawbaugh at IT Accelerant, including work email, phone, and LinkedIn data when available.
What schools did Ben Drawbaugh attend?
Ben Drawbaugh holds Bachelor Of Science from Florida State University.
What skills is Ben Drawbaugh known for?
Ben Drawbaugh is listed with skills including Microsoft Exchange, Microsoft Lync, Vsphere, Windows Server, Active Directory, Linux, Servers, and Vpn.
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