Bruce Smith Email & Phone Number

With over 15 years of business and systems analysis experience, I am a well-rounded IT professional with experience in a variety of industries (financial services, trustee services and government, amongst others) across the full SDLC and can work independently or as part of a team. My particular strengths lie in my ability to very quickly adapt to new environments and systems, and also in my ability to clearly and effectively communicate with technical & business staff as well as external vendors.In addition to performing a wide range of analysis tasks, my recent career has allowed me to develop team leadership qualities, focussing on various aspects of team development (most notably the coaching/mentoring of less experienced team members as well as BAs in other teams), the development and documentation of team policy & procedures and involvement in strategy discussions and planning. I have also been provided with opportunities to develop skills and experience in Project Management. Recognised for my excellent verbal and written communication skills and an eye for detail, I have developed an excellent rapport with business representatives (at all levels), have conducted a number of presentations and training courses, successfully facilitated a number of large scale workshops and prepared documentation and correspondence to a high standard, with a focus on clarity and accuracy.

Listed skills include Business Analysis, Systems Analysis, Stakeholder Engagement, Communication, and 21 others.