Bobbie Jean Higgins Email and Phone Number
Bobbie Jean Higgins work email
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Bobbie Jean Higgins personal email
I am an experienced Continuous Improvement Leans Six Sigma leader with 21 years of increasing responsibility in healthcare with both payers and providers with experience in process improvement, project management, operations and analytics. My specialty is helping operations achieve excellent KPIs. I have been successful because of my strong analytic & team building skills; exceptional critical thinking and problem solving skills. What's unique about my approach is my ability to think outside the box and an in-depth focus of the data. What's rewarding about my job is being a trusted advisor and sharing the motivation and excitement the team feels with their successful KPIs.Specialties:Revenue Cycle ManagementLean Six SigmaCertified Six Sigma Black BeltContinuous ImprovementValue Stream MappingChange AgentChange ManagementClient RelationshipsCoaching & MentoringConsultingFinancial ModelingHealthcare Cost ForecastData ModelingMinitabProcess ImprovementProject ManagementProgram ManagementQuality ManagementTeam LeadershipFee For Service/Capitation ContractingHospital Contract AnalysisPerformance ManagementPhysician Contract Analysis
Unitedhealth Group
View- Website:
- unitedhealthgroup.com
- Employees:
- 108749
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Senior Network Account ManagerUnitedhealth Group Jun 2017 - PresentRichardson, Tx
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Lean Six Sigma Black Belt ManagerConifer Health Solutions Mar 2014 - Jun 2017Frisco, TxLead Lean Six Sigma Black Belt projects in revenue cycle management for various hospital systems. Utilizing Lean Six Sigma tools to drive reduction in touch time, cycle time, defects, DNSP (discharge not sent to payer) and increase defect prevention. Conducted Kaizens in AR Follow-up, Disputes, Billing, Patient Access and Capitation spaces resulting in $3 million in savings and cost avoidance. Serve as change agent by communicating and institutionalizing Lean Six Sigma initiatives within operations teams. -
Lean Six Sigma Black BeltOptum (United Healthcare) Jul 2013 - Mar 2014Plano, TxLead Lean cross functional teams in highly matrixed environment. Utilized Kaizen tools to remove waste from operational functions.
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Certified Six Sigma Black Belt ConsultantUnitedhealth Group Aug 2007 - Jul 2013Plano, TxCertified Six Sigma Black Belt with United Healthcare. Lead cross functional teams in a highly matrixed environment that reduced administrative waste and optimized performance using various Six Sigma tools. Worked with external hospitals, physician groups, ancillary providers and revenue cycle management companies to improve administrative effectiveness by reducing rework and improving cycle time and quality to drive affordability for healthcare partner’s. Evaluated, prioritized and chartered projects for the Southwestern Region.
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Manager, Network PricingUnited Healthcare Sep 2003 - Aug 2007Manager for Oklahoma market responsible for Oklahoma team’s financial analysis and rate development for contracting activities. Ensure accurate forecasting of healthcare costs. Developed tools to successfully implement large scale contracting initiatives with short turn around times. Developed benchmark tools to streamline work flow for both financial analyst and network contractors. Responsible for rate development for large national hospital systems.
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Manager, Healthcare EconomicsPacificare Health Systems 2002 - 2003Dallas/Fort Worth AreaManaged Healthcare Economics for the North Texas/Dallas market, responsible for contract analysis, healthcare cost forecast, budget and pricing, and contract audit. Discovered overpayments to a major hospital system resulting in recoup of an estimated $3.85 million using trend analysis and payment audits. -
Principal Health Care Economics AnalystPacificare Health Systems 2000 - 2002Dallas/Fort Worth AreaAnalyzed and approved national hospital systems contracts. Designed, created and documented physician utilization and cost reporting including normalized and actual run rate to assist Network Management and forecasting areas. Estimated the medical group’s security reserves requirement utilizing lag tables and actuarial data.
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Senior Health Care Economics AnalystPacificare Health Systems 1999 - 2000Analyzed and approved contracts for national hospitals systems, ancillaries and physician. Worked with Corporate Actuarial/Health Care Economics to convey regional financial model enhancement needs to reduce manual modeling resulting in improving turn around time and accuracy of contract analysis. Evaluated various physician risk arrangements including Global, Shared and Split Cap deals to predict financial impact and provider sustainability.
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Senior Financial AnalystKaiser Permanente 1998 - 1999 -
Contract AnalystThe Permanente Medical Group 1997 - 1998Dallas, Texas -
Health Data AnalystKaiser Permanente 1996 - 1997Dallas, Texas
Bobbie Jean Higgins Skills
Bobbie Jean Higgins Education Details
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Psychology
Frequently Asked Questions about Bobbie Jean Higgins
What company does Bobbie Jean Higgins work for?
Bobbie Jean Higgins works for Unitedhealth Group
What is Bobbie Jean Higgins's role at the current company?
Bobbie Jean Higgins's current role is RetiredTexas Master Naturalist leading projects in Plano, TX.
What is Bobbie Jean Higgins's email address?
Bobbie Jean Higgins's email address is bo****@****lth.com
What schools did Bobbie Jean Higgins attend?
Bobbie Jean Higgins attended The University Of Texas At Dallas.
What skills is Bobbie Jean Higgins known for?
Bobbie Jean Higgins has skills like Process Improvement, Change Management, Six Sigma, Minitab, Data Analysis, Business Process Improvement, Healthcare, Project Management, Team Building, Team Leadership, Crm, Forecasting.
Who are Bobbie Jean Higgins's colleagues?
Bobbie Jean Higgins's colleagues are Concetta Dillard-Starks, Deeann Hartsuiker, Danielle Arnedo, Michelle Duran Bsn, Rn, Rakesh Reddy Marikanti, Honey-Marie Love - The Serenity Maven, Michelle Katelyn Mapiscay.
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