Ben Jeffreys personal email
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Experienced change management specialist with over ten years of senior leadership experience, both as a Chief Executive Officer and Chair of Trustees.A proven record of transforming organisations experiencing systemic failures in governance, compliance and operational practices into highly successful and thriving businesses, with particular experience of delivering positive change in charities, leisure and sport.Employment History and Key Success Indicators:Chief Executive Officer at Torfaen Leisure Trust:+ Navigated the Trust through a wholesale change management process.+ Oversaw the appointment of a new Trustee Board.+ Corrected major failings in governance, operational practices and health and safety.+ Secured over £1.8m in additional financial support.+ Oversaw revenue growth of over £1m, including a 52% growth in key income streams.Chief Executive Officer at Pontypool RFC:+ Oversaw the most successful period in the club's history, culminating in three-successive league titles.+ Achieved 'A Licence' status from the Welsh Rugby Union for the first time in the club's history.+ Negotiated a complex 50-year lease to secure the club's future at Pontypool Park until 2069.+ Oversaw the redevelopment of Pontypool Park during the COVID-19 pandemic.Interim Programme Manager at Time to Change Wales: + Led the only national anti-stigma mental health campaign in Wales funded by Welsh Government.+ Secured £1.4m of funding from Welsh Government to secure the campaign's future until 2025.+ Delivered a UK-wide 'Time to Talk Day' national campaign in partnership with the Co-Operative.Chair at Torfaen and Blaenau Gwent Mind:+ Implemented a new governance structure resulting in the awarding of the 'Mind Quality Mark'.+ Successfully recruited a new Trustee Board to correct systemic failings in governance.+ Supported the successful awarding of a contract to deliver Sanctuary Provision on behalf of ABUHB.Education History:IOSH Managing Safely (2024).Chartered Institute of Public Relations (CIPR) Chartered PR Practitioner (2017-Present).MSc Strategic Marketing graduate of Cardiff Business School (2011).BA (Hons) Media Production with Marketing graduate of University of South Wales (2010).
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Management Consultant77 ConsultingNewport, Gb -
Chief Executive OfficerTorfaen Leisure Trust Jan 2023 - PresentTorfaen, Wales, United KingdomAchievements and responsibilities: • Leading over 150 staff and the Trust's £5m annual operation delivering leisure provision for Torfaen.• Following the resignation of the previous Trustee Board, satisfied a Serious Incident Report with the Charity Commission by overseeing the appointment of a new Trustee Board and implementing a new governance framework.• Corrected systemic failings in governance and health and safety and implemented a new Quality Management System to… Show more Achievements and responsibilities: • Leading over 150 staff and the Trust's £5m annual operation delivering leisure provision for Torfaen.• Following the resignation of the previous Trustee Board, satisfied a Serious Incident Report with the Charity Commission by overseeing the appointment of a new Trustee Board and implementing a new governance framework.• Corrected systemic failings in governance and health and safety and implemented a new Quality Management System to ensure policies and procedures adhere to operational best practice.• Overhauled antiquated processes by renewing key infrastructure, including a new Leisure Management system that introduced digital points of sale for the first time since the Trust’s inception.• Oversaw a £1m growth in charitable activities between 2023 and 2024, supported by a 52% growth in Health and Fitness and Swimming income.• Successfully negotiated over £1.8m of additional financial support from Torfaen County Borough Council, to support the Trust’s recovery from the COVID-19 pandemic and unprecedented rises in energy costs, inflation and cost of living pressures.• Oversaw a wholesale Trust-wide staffing restructuring process, realising an improved departmental structure and substantial financial efficiencies.• Overseeing all aspects of the financial management and reporting of the Trust, including budgeting, management accounts, forecasting and auditing requirements.• Participating in Trustee Board and sub-committee meetings and leading on the production and presentation of financial and operational reports, strategic proposals and risk registers.• Serving as Company Secretary and ensuring all financial and legal responsibilities of the Trust are met, including all Charity Commission and Companies House requirements.• Representing the Trust in engagement with key stakeholders, including Torfaen County Borough Council, Community Leisure UK, Sport Wales, the Welsh Sports Association and Trade Union bodies. Show less -
Chief Executive OfficerPontypool Rfc Dec 2014 - Sep 2022Pontypool, Torfaen, United KingdomAchievements and responsibilities: • Oversaw a successful change management process resulting in the club achieving its most successful period in its 153-year history, culminating in three successive WRU National Championship titles - two of which recorded unbeaten campaigns - and over 60 consecutive league victories between 2017 and 2021.• Responsible for the supervision and management of over 40 members of staff and line managing departmental leads across six departments… Show more Achievements and responsibilities: • Oversaw a successful change management process resulting in the club achieving its most successful period in its 153-year history, culminating in three successive WRU National Championship titles - two of which recorded unbeaten campaigns - and over 60 consecutive league victories between 2017 and 2021.• Responsible for the supervision and management of over 40 members of staff and line managing departmental leads across six departments. • Responsible for the welfare of over 30 club volunteers and ensuring appropriate safeguarding policies and procedures were managed by the Designated Safeguarding Officer.• Successfully achieved ‘A Licence’ status from the Welsh Rugby Union for the first time in the club’s history.• Supported the Medical Director and medical staff team to deliver the club's medical framework fully in line with World Rugby, Welsh Rugby Union and UKAD directives. • Successfully negotiated a 50-year lease with Torfaen County Borough Council to safeguard the club’s future at Pontypool Park until 2069, overcoming complex political and legal obstacles dating back to the 1980s.• Subsequently project managed the re-development of Pontypool Park, transforming the ground into the premier sporting venue within Torfaen during the COVID-19 pandemic, delivering the project within budget and on schedule.• Overhauled the club’s income generation strategy, resulting in a 55% increase in sponsorship revenue, a 35% increase in wider commercial revenues and a 70% increase in season and match day ticket sales between 2016 and 2022.• Served as the lead spokesperson for the club, with extensive experience of conducting live and pre-recorded broadcast, video, radio and press interviews and collaborating with BBC and S4C to deliver live televised fixtures. Show less -
Commercial DirectorPontypool Rfc Dec 2012 - Dec 2014Pontypool, Torfaen, United Kingdom -
Programme Manager (Maternity Cover)Time To Change Wales Aug 2021 - Feb 2022Cardiff, Wales, United KingdomAchievements and responsibilities: • Led a staff team of seven across two partner organisations (Mind Cymru and Adferiad Recovery) to deliver the only national anti-stigma mental health campaign in Wales funded by Welsh Government.• Served as the project lead in developing a £1.4m funding application to Welsh Government seeking to extend the campaign into its fourth phase of delivery across a three-year cycle. The proposal was successfully approved by Welsh Government in… Show more Achievements and responsibilities: • Led a staff team of seven across two partner organisations (Mind Cymru and Adferiad Recovery) to deliver the only national anti-stigma mental health campaign in Wales funded by Welsh Government.• Served as the project lead in developing a £1.4m funding application to Welsh Government seeking to extend the campaign into its fourth phase of delivery across a three-year cycle. The proposal was successfully approved by Welsh Government in December 2021, securing the campaign’s future until 2025.• Established strong relationships with the Deputy Minister for Mental Health and Wellbeing and Welsh Government civil servants and held responsibility for formally reporting on the campaign’s progress against set targets to Welsh Government on a quarterly basis.• Oversaw the campaign’s strategy development of its core priority area of understanding and reducing mental health stigma experienced by Black, Asian and Minority Ethnic communities in Wales and established strong relationships with leading stakeholders, such as EYST, Diverse Cymru and BAME Mental Health Support – as well as representing the campaign on Welsh Government’s Black, Asian and Minority Ethnic Task and Finish Group.• Collaborated with equivalent national anti-stigma mental health campaigns in Scotland and Northern Ireland to strategically plan for ‘Time to Talk Day’ - a UK-wide campaign delivered in partnership with the Co-Operative.• Responsible for producing performance reports, risk register updates and financial data in line with targets and presenting progress to the campaign’s Programme Management Board and Welsh Government on a quarterly basis. Show less -
ChairTorfaen And Blaenau Gwent Mind Sep 2020 - Feb 2022Torfaen, Wales, United KingdomAchievements and responsibilities: • Chairing charity Board meetings and supporting the Chief Executive Officer in the preparation of Board agendas, updated risk registers and financial performance data to ensure Trustees are furnished with key information to facilitate informed and strategic organisational development. • Implemented a new governance structure that resulted in the charity being awarded the ‘Mind Quality Mark’ in February 2021 – signifying that the organisation… Show more Achievements and responsibilities: • Chairing charity Board meetings and supporting the Chief Executive Officer in the preparation of Board agendas, updated risk registers and financial performance data to ensure Trustees are furnished with key information to facilitate informed and strategic organisational development. • Implemented a new governance structure that resulted in the charity being awarded the ‘Mind Quality Mark’ in February 2021 – signifying that the organisation operated to best practice and legal compliance in over 24 areas required to participate as a member of the Mind federation.• Collaborated with the Chief Executive Officer to implement a three-year strategic plan to ensure the charity achieved sustainable growth in line with the requirements and expectations set by Mind nationally.• Utilised effective change management skills to recruit a new Board of Trustees which fully abided by Mind’s governance framework, in response to a significant period of mismanagement from previous Trustees that pre-dated my appointment as Chair.• Supported the Chief Executive Officer in crafting successful bid applications, including a six-figure contract to deliver Sanctuary Provision on behalf of Aneurin Bevan University Health Board.• Ensured the charity met its statutory and legal obligations as set by the Charity Commission and worked alongside auditors in the preparation and submission of the charity’s Annual Report and financial accounts.• Served as a Board Member for Mental Health First Aid Wales - a wholly owned subsidiary of the charity – and oversaw the recruitment of a new Board of Directors in October 2021 as part of a change management process to enhance the organisation’s governance, strategic direction and financial performance. Show less -
TrusteeTorfaen And Blaenau Gwent Mind Feb 2020 - Feb 2022Torfaen, Wales, United Kingdom -
Board MemberMental Health First Aid Wales Sep 2020 - Feb 2022
Ben Jeffreys Skills
Ben Jeffreys Education Details
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(Chart.Pr) -
(Distinction) -
(2.1.) -
IoshManaging Safely
Frequently Asked Questions about Ben Jeffreys
What company does Ben Jeffreys work for?
Ben Jeffreys works for 77 Consulting
What is Ben Jeffreys's role at the current company?
Ben Jeffreys's current role is Management Consultant.
What is Ben Jeffreys's email address?
Ben Jeffreys's email address is be****@****ail.com
What schools did Ben Jeffreys attend?
Ben Jeffreys attended Chartered Institute Of Public Relations, Cardiff University / Prifysgol Caerdydd, University Of South Wales, Iosh.
What skills is Ben Jeffreys known for?
Ben Jeffreys has skills like Marketing Strategy, Social Media, Marketing Communications, Digital Marketing, Online Marketing, Marketing, Online Advertising, Event Management, Marketing Management, Marketing Research, Public Relations, Social Media Marketing.
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Ben Jeffreys
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Ben Jeffreys
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