Ben Jervis Email & Phone Number

Stockport District, GB

Manchester, England, United Kingdom

CMap Director of Client Services, leading the Onboarding, Consulting and Customer Success service offerings in the UK and USA

Manchester, Greater Manchester, United Kingdom

Central role in the development of the Project Risk Service offering:o Independently designed a Portfolio Management workflow application that has been built by a third party. o Developed a national client-facing playbook detailing the future service offering available.o Managed a central team to deliver national recommendations to improve Deloitte’s.

Manchester, United Kingdom

• Key achievements: Awarded the Star Staff Award for employee of the month, during the only month eligible. Central part of the team that achieved two 100% ratings in internal reviews, placing the team as the world’s.
• Delivering excellent customer service and interface with all guests, whilst performing various dramatised roles
• Entrusted to train fellow staff, to operate multiple, fundamental aspects of the business
• Increasing retail sales by utilising every opportunity to market current offers and promotions
• Assigned with a special, unique responsibility to collect ‘Key Performance Indicator’ responses from guests on a daily basis
• Worked closely with the Trade, Sales and Marketing Director to learn more about and assist with the promotion of the centre.

Bachelor Of Arts (Ba), International Relations And Affairs, First Class

Recipient of the Sir Bernard Crick Scholarship, in recognition of academic achievements at the University of Sheffield whilst studying for.

Education record

A levels: History (A*) Law (A*) Politics (A) Physical Education (A) General Studies (A) AS levels: Economics (A).

Education record

GCSEs: Maths (A*) English Literature (A) English Language (A) Physics (A) Chemistry (A) Biology (A) History (A) Physical Education (A).