Responsible for a high performance team of 14 operations analysts and technicians working on 24/7 uptime for 3 Data Centers totaling 33,000+ square feetExpertise includes storage infrastructure SAN, WAN/LAN network architectureFirst level escalation in charge of coordinating critical disaster recovery procedures directly impacting the stability of data centre operations. Coordinate all building facility enhancements, supervise vendor work and partner with system integration to ensure maximum productivityGenerated weekly statistical and department performance reports for senior management review. Guided all aspects of personnel management and leadership of shift operators in areas of interviewing, hiring, training, supervision, delegation, evaluation, and promotion recommendation.

for LAN operations group covering several lines of businesses, in multiple buildings in the NYC Metropolitan area including Newport, N.J with a customer base of 2000 plus users. Served as the client-server resource administration, supporting Netware 4 and 5, Windows NT, and Windows 2000 server platforms, as well as NDS and Windows NT Domain enterprise systems. Ensured immediate response to all severity issues governed under current Service Level Agreement between IBM and JPMorgan Chase.Responsible for the scheduling, management and execution of installation and decommissioning of servers and network equipment.Performed disaster recovery services during 9/11 building assessment, ensured consistency and synchronization of DR environments; participated in quarterly testing for essential financial business units responsible for government reporting.

Managed and supported 57 Novell NetWare and 77 Windows NT 4 servers. Provided third level tech support for a staff of 17 technicians, ranging from server maintenance, installation and configuration of Novell NetWare 4.11 and Windows NT4 servers.Responsible for the scheduling, management and execution of installation and decommissioning of servers and network equipment within these infrastructures.

Supported and monitored manual and automated backups of UNIX servers using Alarm Management and TCP/IP connectivity utilities. Troubleshot and diagnosed UNIX system and backup failures. Maintained log and task list of daily backups, system failures and diagnosed problems.Project Highlights Led the NYC operations team to exit 3 data centers that involved the hand-over of 30,100 sq. ft. of real estate space that housed over 3000 pieces of IT equipment. Scope of project incorporated the removal all hardware and software including 1700 servers and 400 network devices. This resulted in an annual saving $24, 0000.Successfully led a project to create and deploy a back-up schema in the newly; This environment was built on a UNIX platform running Verities Net backup v3.4 utilizing Storage LS700 tape library system; also implemented a workgroup environment for smaller Netware and Windows platforms running Arcserve 6X utilizing ADIC VLS DLT tape management devices.Successfully led the Server City Consolidation project to a central Distributed Computing Facility for J.P. Morgan Chase - Global Investor Services. This included implementing a new back-up scheme utilizing Cheyenne Arc Serve NT 6.5 on all NetWare 3.x/4.x and Windows NT 4 OS platforms. This resulted in an annual saving $800,000.